2 19 2013 Chapter 6 Two Basic parts of communication o Content what you actually say o Meaning what you intend to say The Importance of communication o Communication and interactive process that uses symbols like words and gestures to both send and receive messages It is a transaction It is a process It includes a co construction of meanings The cultural context of communication o Sapir Whorf Hypothesis the concept that language shapes out culture and out culture shapes out language Types of communication o Listening the process of giving thoughtful attention to what we hear Five stage model of listening process Receiving hearing Understanding learning meaning Remembering recalling and retaining Evaluating judging and criticizing Responding answering and giving feedback o Nonverbal Communication communicating without words by using gestures expressions and body language o Written Electronic Communication Informality is the new norm Our writing influences our speech We have volume control over out messages We have more relationships with less depth We can live in the moment Communicating for a strong relationship o Self disclosure telling a person something private about yourself that he or she would not otherwise know Conflict communication and Problem solving o Conflict Disagreements over decision making problem solving or achieving goals which can result from differences between group numbers in personality perception information tolerance for risk and power or influence Good if it results in a resolution Five conflict styles Power Control and Decision making o Power the ability to exercise your will o Personal power the degree of autonomy a person has to exercise his or her will o Social power the ability to exercise your will over another person o Intimate partner power a type of power that involves decision making among intimate partners their division of labor and their sense of entitlement o Theories of power Resource theory a theory of power that suggests that the spouse with the more prestigious or higher paying job can use the advantage to generate more power in the relationship and thereby influence decision making Principle of Least interest Relative love and need theory Doing gender theory o
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