Group Decision-MakingGroup Decision-Making RequirementsAdvantages of Group Decision-MakingDisadvantages of Group Decision-MakingWhen Group Aided Decision Making is AppropriateGroup Problem-Solving TechniquesComputer-Aided Decision MakingComputer Mediated CommunicationSummarySlide 10Group Decision-MakingAbby Hall & Dan MillerGroup Decision-Making RequirementsEffective decision-making in groups depends on:1) Developing a clear understanding of the decision situation.2) Developing a clear understanding of the requirements for an effective choice.3) Thoroughly and accurately assessing the positive qualities of alternative solutions.4) Thoroughly and accurately assessing the negative qualities of alternative solutions.Advantages of Group Decision-Making•Advantages:1) Greater pool of knowledge•Two minds are greater than one2) Different perspectives•Differing points of view3) Greater comprehension•Accepting/understanding final decision based on all options4) Increased acceptance•Sense of ownership5) Training ground•Hands on experienceDisadvantages of Group Decision-Making•Disadvantages:1) Social Pressure•Not wanting to “rock the boat”2) Domination by a vocal few•Controlled by the loudest and longest3) Logrolling•Putting ones’ vested interest ahead of the group4) Goal Displacement•Ignoring the primary task in favor of secondary considerations5) “Group think”•Putting unanimity before sound judgmentWhen Group Aided Decision Making is AppropriateManager should involve members if…•If additional information would increase the quality of the decision•If acceptance is important•If people can be developed through their participationGroup Problem-Solving Techniques •Consensus•Everybody agrees•Brainstorming•Generate a quantity of ideas•Seven Rules of Brainstorming•Nominal Group Technique•Generating ideas and evaluate solutions•The Delphi Technique•Generating ideas from experts•Computer-Aided Decision MakingComputer-Aided Decision MakingExamples of Computer-Aided Decision Making1) Chauffeur-driven•“Who Wants to be a Millionaire” 2) Group-driven•Using e-mail/internet to obtain feedback•Group-driven meetingsComputer Mediated Communication•Article: Computer Mediated Communication & Group Decision-Making »Tammie Ulrich, University of Wisconsin-MilwaukeeKey Points:•Use of computer mediated communication is on the rise in corporations•May not be as effective as face-to-face communication•Group decision-making process can be vulnerable to one’s ability to persuade another through discussion•Group Decision making can be influenced by status•Computer Mediated Communication removes many of the barriers in traditional group communicationSummary•Managers need to use a contingency approach when determining when to conclude others in decision making•Computer-Aided Decision Making can be more efficient by reducing roadblocks and cutting down on time•Decision making can be simple, just use common sense!Group Decision-MakingThe
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