Slide 1Slide 2Slide 3PERSPECTIVEAn OB Model for Studying Individual DifferencesSlide 6How Good Are You at Self-Monitoring?Slide 8Slide 9Slide 10Locus of ControlSlide 12Slide 13Appreciating Individual Appreciating Individual Differences (Self-Differences (Self-Concept, Personality, Concept, Personality, Emotions)Emotions)Chapter FiveChapter FiveFrom Self-Concept to Self-ManagementFrom Self-Concept to Self-Management•Self Esteem•Self-Efficacy (“I can do that.”)•Self-Monitoring•Self management: A Social Learning ModelPersonality DynamicsPersonality Dynamics•The Big Five Personality Dimensions•Locus of Control: Self or Environment?•Attitudes•Intelligence and Cognitive Abilities5-1aChapter Five OutlineChapter Five OutlineOB Gets EmotionalOB Gets Emotional•Positive and Negative Emotions•More Attention Needed•Emotional Intelligence5-1bChapter Five Outline (continued)Chapter Five Outline (continued)PERSPECTIVEWorking with people, managing people, requires understandingOf ourselvesOf those around usThis demands that we make inference based on their behavior (and our own feelings and responses to their behavior)Theories help us make these inferencesPersonalitytraitsAn OB Model for Studying Individual An OB Model for Studying Individual DifferencesDifferences5-2Figure 5-1Self Concept• Self-esteem• Self-efficacy• Self-monitoringThe Unique IndividualThe Unique IndividualForms of Self-Forms of Self- Expression ExpressionAttitudesAttitudesAbilitiesAbilitiesEmotionsEmotionsSelf-Self-ManagementManagementA Model of Self-EfficacyA Model of Self-Efficacy Sources of Self-Efficacy BeliefsSources of Self-Efficacy Beliefs::- Prior experience- Behavior models- Persuasion from others- Assessment of physical/emotional stateSelf-efficacySelf-efficacy:: “A person’s belief about his or her chances of successfully accomplishing a specific task.”5-3Figure 5-2Self-EfficacySelf-EfficacyHow Good Are You at Self-How Good Are You at Self-Monitoring?Monitoring?5-4Hands on ExerciseSelf-Monitoring:Self-Monitoring: “The extent to which a person observes their own self-expressive behavior and adapts it to the demands of the situation.”• What implications does your score have for you as a manager?• Would those who know you well score you about the same? If not, could that be a source of interpersonal problems? Explain.• If you are unhappy with your score, what can you do to change your self-monitoring tendencies?5-5Figure 5-3Person(psychological self)Situational CuesConsequencesBehaviorA Social Learning Model of Self-A Social Learning Model of Self-ManagementManagement1. 1. Be proactive.Be proactive.2. 2. Begin with the end in mind.Begin with the end in mind.3. 3. Put first things first.Put first things first.4. 4. Think win/win.Think win/win.5. 5. Seek first to understand, then to be Seek first to understand, then to be understood.understood.6. 6. Synergize.Synergize.7. 7. Sharpen the saw.Sharpen the saw.5-6Table 5-1Covey’s Seven Habits:Covey’s Seven Habits:An Agenda for ManagerialAn Agenda for ManagerialSelf-ImprovementSelf-ImprovementExtraversion: Outgoing, talkative, sociable, assertiveAgreeableness: Trusting, good natured, cooperative, soft heartedConscientiousness: Dependable, responsible, achievement oriented, persistentEmotional stability: Relaxed, secure, unworriedOpenness to experience: Intellectual, imaginative, curious, broad mindedResearch finding: Conscientiousness is the best (but not a strong) predictor of job performance5-7Table 5-2The Big Five Personality The Big Five Personality DimensionsDimensionsLocus of ControlLocus of ControlInternal locus of control: belief that one controls key events and consequences in one’s life.5-8 External locus of control: One’s life outcomes attributed to environmental factors such as luck or fate.For class discussionFor class discussion:: What sort of locus of control “balance” do today’s managers need to seek to be successful without experiencing excessive stress?Verbal comprehensionVerbal comprehension:: Meaning of words and reading comprehensionWord fluencyWord fluency:: Ability to produce isolated words to meet specific requirementsNumericalNumerical:: Arithmetic computationSpatial:Spatial: Perceive spatial patterns and visualize geometric shapesMemory:Memory: Good rote memory of words, symbols, and listsPerceptual speedPerceptual speed:: Perception of similarities and differences in figuresInductive reasoningInductive reasoning:: Reasoning from specifics to general conclusion5-9Table 5-3Seven Major Mental AbilitiesSeven Major Mental AbilitiesPositive and Negative EmotionsPositive and Negative Emotions5-14Figure 5-4Emotions:Emotions: “Complex, patterned, organismic reactions to how we think we are doing in our lifelong efforts to survive and flourish and to achieve what we wish for ourselves.”Positive emotions (Goal Positive emotions (Goal congruent)congruent)- Happiness/joy - Pride- Love/affection - ReliefNegative emotions (Goal Negative emotions (Goal incongruent):incongruent):- Anger - Fright/anxiety- Guilt/shame - Sadness- Envy/jealousy -
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