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OSU BA 352 - Ways to Communicate Powerfully

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Slide 1Slide 2Slide 3Slide 4Slide 5Slide 6Slide 7Slide 8Slide 9Slide 10Slide 11Slide 12Slide 13Slide 14Slide 15Slide 16Slide 17 Top 10 Ways to Communicate Powerfully!Corey TrankKochakorn WachiraphongBy Jan GordonCommunicationThe sharing of information between two or more people to achieve a common understanding about an object or situation.Ten questions to ask yourself to determine how effectively you communicate.1. Am I taking full responsibility for the message being heard by the other person? 2. Did I respect the other person's point of view? Did I have a reaction to what they were saying that prevented me from listening to their full message? 3. Did the other person feel heard and understood? (Did I acknowledge them?) 4. If I was asking someone to take a specific action, did I make my request clear? 5. Am I speaking in a way the other person can understand? (Am I communicating in a way the other person will listen?6. Am I checking to see if the conversation worked/was successful? 7. Was I communicating openly, without prejudices, expectations and judgment? 8. Did I leave the conversation with some value? 9. Did I give the person the gift of my listening? 10. If the outcome of the conversation did not meet my expectations, did I learn what I could improve upon to better communicate with that particular person? Top 10 Ways to Communicate POWERFULLY!1. Be clear about what you want to express. 1. Be clear about what you want to express. •What do you most want the other person or organization to understand?•What is the primary idea, concept or message you want the other to understand as a result of your communication? TIPS: Check in with yourself frequently and ask yourself what you most want from the situation2. Tact and good manners matter2. Tact and good manners matterTIPS : Ask yourself if you're hiding under the pretense of manners and develop tact and be compassionate in your truthfulnessTact matters as much as honesty!3. Precision matters3. Precision matters•Expressing yourself fully involves choosing your words precisely.•using precise languageTIPS: the more specific your words are, the more profoundly others will understand you.4. Perspective matters4. Perspective matters•Understand the framework you speak & listen from. •Recognize that your framework influences how you listen and what you listen forTIPS: Enhance communication by observing the filters and paradigms we listen throughHuhhhh ????Huhhhh ????5. Diversity & Common Ground5. Diversity & Common Ground•Identify the interests of the person you're speaking with, TIPS:• Identify and speak from common ground even as we live & communicate our differences. •Appreciate that diverse viewpoints enlarge our perspective. •Honor the differences.•Create a context large enough to hold diverse viewpoints.6. Alignment & Congruency6. Alignment & Congruency•The more consistently we align our actions with our values & intentions, the more powerful our communication becomes.TIPS: check in with yourself to ensure that your actions are consistently aligned with your intentions7. Silence7. Silence•What topics does your organization NOT discuss?•What topics are avoided by your business partner or by your spouse?•What do YOU avoid?TIPS: Listen to the silences as much as to the words for a deeper understanding of who the person or organization is.8. The nature of conflict8. The nature of conflict•Conflict & differences of opinion are inevitable. We learn more from differences of opinion than from validation•Don't avoid conflict-communicate with those who appreciate the difference.TIPS :Diversity expands our possibilities! Develop the skill of mediation so as to create powerful and synergistic outcomes.9. Communication contains context, text and subtext.9. Communication contains context, text and subtext.•Communication is the sum of our perspective (context), the words we use (text) as well as our personal motivators and perspectives (subtext)•Effective communication requires awareness, flexibility and an acute yet agile listening TIPS: Pay attention to context, text and subtext for a more thorough listening & communication.10. Responsibility10. Responsibility• Don't blame others for their not hearing you; take responsibility for re-communicating your position to ensure that you've been properly heard.•Take responsibility not only for what you say, but also for how you're heard!TIP: •Be flexible in your communication & be willing to re-think how you can communicate a concept in a different way, so it can be heard. •Play with your words until you've found the words that properly express what you want to say. •Re-format your ideas if necessary.Communication Problem!!!!!Work


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OSU BA 352 - Ways to Communicate Powerfully

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