Name ____Lauren SutherlandChapter 111. What is human resource management?The human resource management is the process of determining human resource needsand recruiting, selecting, developing, evaluating, and scheduling employees to achieve organizational goals.2. What did Title VII of the Civil Rights Act of 1964 achieve?The Title 7 of the Civil Rights Act of 1965 achieve allowed the commission to issue specific guidelines for acceptable employer conduction administering equal opportunity employment.3. What is the EEOC, and what was the intention of affirmative action?The EEOC is the Equal Employment Opportunity Commission Affirmative Action which employment activities designed to right past wrongs by increasing opportunities for minorities and women.4. What does accommodations mean in the Americans with Disabilities Act of 1990?The accommodations mean in the American with Disabilities Act of 1990 is treating people according to their specific needs. 5. What are the five steps in human resource planning?The five steps in human resource planning is preparing a human resource inventory oforganization employees, preparing job analysis, assessing future human resource demand, assessing future labor supply, establishing a strategic plan.6. What factors make it difficult to recruit qualified employees?The factors that make if difficult to recruit qualified employees is legal restrictions complicate hiring and firing practices. Some organizations have polices that demand promotions from within, operate under union regulations, or offer low wages.7. What are the six steps in the selection process?The six steps in the selection process is obtaining complete application forms, conducing initial and follow up interviews, giving employee test, conductingbackground investigations, obtaining results from physical exams, and establishing trail periods. 8. Name and describe four training techniques.Some training techniques is on and off the job training, apprentice programs, online training, and job simulation.9. What is the primary purpose of a performance appraisal?The primary purpose of a performance appraisal is to evaluate the performance level of employees are measured against established standards.10. What are the six steps in a performance appraisal?The six steps in a performance appraisal is to establish performance standards, communicate those standards, evaluate performance, discussing results with employees, take corrective action, and use result to make
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