1 Patricia has lived in the US her entire life She believes that the US is the greatest country in the world Her Chapter 3 Questions belief is an example of a Ethnocentrism 2 Rebecca has always focused on delaying gratification and saving money for the well being and education of her children and her own retirement According to dimensions from the GLOBE project Rebecca s behavior reflects a Future orientation a Individualistic 3 Michelle is torn between her desire to go on vacation and her organization s desire to have her at work She decides to take her vacation Michelle is probably from a n culture 4 Manuel is manager of a work crew He keeps to himself and prefers not to interact with his employees This is an example of which negative leader attribute a Loner 5 Danielle is struggling with the anxiety of driving on the left hand side of the road at her new job assignment in the U K This is called a Culture shock Chapter 4 Questions 1 Beverly has 11 000 for investment She speaks with various friends and neighbors to find out what stocks they have invested in Beverly can be described as being on which stage of the social information processing model a Selective attention comprehension 2 Which of these is are managerial implication s of perception a Interviewers with racist and sexist schemata can undermine the accuracy and legality of hiring decisions b Faulty schemata about what constitutes good versus poor performance can lead to inaccurate performance appraisal which can erode work motivation commitment and loyalty c Research demonstrates that employees evaluations of leader effectiveness are influenced strongly by their schemata of good and poor leaders 3 Francesca has had stable performance and high quality from one task to another This refers to a High distinctiveness 4 Jacques a French national is the CEO of French Global Empire with significant operations in Japan and the US Jacques recently announced that all employees of the company no matter which part of the world they may be in must learn French and communicate in French only Which challenge to diversity does this represent 5 A group of minority employees complained about alleged discriminatory practices to their manager She told them to quit whining and get back to work This is the use of to manage diversity Jimmy can remember the order preferences of each of his clients This is the mental ability of If Clint is dependable responsible achievement oriented and persistent he is demonstrating which of these Big Five personality dimensions a Conscientiousness a Japan 3 Bianca a manager for Oil Traders Inc has been offered a promotion Her preference is to work in a culture where the correlation between self esteem and life satisfaction is not strong Based on what research tells us which of these countries should Bianca choose 4 Joe believes his past performance in college is due to the difficulty of courses he has taken and his bad luck in getting tough instructors Based on this Joe 5 Alexa dreads going to work each day She hates her job and her supervisor but will not take time to look for a 6 Dave is not very patient with restaurant service and will often complain loudly if things don t go as expected He a Has an external locus of control different job She is experiencing a Cognitive dissonance is not very high in a Emotional intelligence Chapter 6 Questions a Achievement 1 Rachel has the desire to accomplish something difficult This relates to McClelland s need for 2 In an effort to redesign jobs Herman manager of Perfect Printing Inc added various tasks to Amber s job In addition to copying now Amber is also responsible for collating putting covers on each job and stapling This can be described as an example of Page 1 of 5 a Ethnocentrism a Suppression Chapter 5 Questions a Memory 1 2 3 Donna has positive feelings for doing her job well We would say she 4 Denise works at Harvest Hope Food Bank and is committed to doing all she can to help the organization fulfill its a a Job enlargement Is intrinsically motivated mission She is high in a Organizational commitment employee perceptions reflect a Distributive justice experience a Positive inequity 5 6 o o o o a Instrumentality a Expectancy a Goal a Attainable a Instructional a Upward a Intrinsically Chapter 7 Questions 1 Employees at Globe Trade have always felt that resources and rewards are allocated unfairly at work Such 2 At work if Jamal s outcome to input ratio is greater than that of Tony s his relevant co worker Jamal will 3 Niles believes that he will be promoted if he meets his sales goals This is his perception 4 Dana believes in designing challenging jobs for her employees This is an implication of theory Julia wants to become a successful heart surgeon This reflects Julia s Jim is the manager of a sales team at Woo Automotive He expects his salespeople to sell 250 cars per week Which guideline for writing SMART goals does this violate Chapter 8 Questions 1 Grant is responsible for training new employees He wants to make sure everyone knows their role in making the firm successful This is feedback 2 When Janine evaluates her supervisor she is providing feedback 3 Angelo derives pleasure from the task of book writing itself He can be described as motivated 4 Kim s company has given all employees a performance bonus each year for the past 17 years Employees have come to expect it no matter what the company s profitability Why would this pay for performance system fail to motivate employees a Extensive benefits become entitlements 5 Employees at ABC Manufacturing strive to operate at a zero defect level because each gets publicly recognized for their individual and team accomplishments This is an example of a Positive reinforcement Hawthorn Studies output Theory X and Theory Y Interviews do not support initial conclusions about positive effect of supportive supervision o o Money fear of unemployment managerial discipline and high quality raw materials were responsible for high Theory X pessimistic and negative typical of how managers traditionally perceived employees Theory Y believed managers could accomplish more through others by viewing them as self energized committed responsible and creative beings o Using management concepts and techniques in a situationally appropriate manner instead of trying to rely on Contingency approach to management one best way Social capital The productive potential of strong trusting and cooperating relationships Two types o o
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