Study Questions Test 2 Management 3240 Spring 2014 Exam Date Week of April 14 18 2014 1 Know the differences between intrapersonal interpersonal logical and verbal forms of intelligence Intrapersonal social skills that allow one to introspect and self reflect Interpersonal social skills that allow one to initiate and maintain positive social relationships with other Logical allows people to be good at reasoning recognizing and analyzing Verbal able to use words well both speaking and writing 2 Why is possessing social skill so important these days Know the reasons All jobs involve human interactions Our society does not make much anymore we provide services lawyer sales teaching healthcare government Positively influences stress Career very difficult and hard without help from others Separation as we discussed No social skill life sucks 3 What are soft skills defined Why are they important and why are they needed in today s organizations http jobs aol com articles 2009 01 26 top 10 soft skills for job hunters Soft skills refer to a cluster of personal qualities habits attitudes and social graces that make someone a good employee and compatible to work with Why they are important Research suggests and experience shows that they can be just as important an indicator of job performance as hard skills Why they are needed today s service economy and the rise of work teams in large organizations puts a premium on people skills and relationship building 4 According to the article why are people having difficulty with face to face discussion What are the facts regarding technology use and manners http newslite tv 2010 11 01 facebook and twitter are killi html People are having difficulty with face to face discussions because social media has had a negative impact on people s social skills Facts 4 10 say social media has had a negative effect on their social skills 4 10 thought it was okay to talk on the phone during a meal at restaurant 3 occasions where people would not answer call meeting with boss first date and seeing long lost friend close to 1 10 say it is ok to use phone in a hospital or during surgery 5 Identify and discuss the five social skills that are bring destroyed by technology http comerecommended com 2013 01 5 social skills technology is destroying Eye contact not being able to keep the right amount of eye contact Phone skills not being able to actually speak on a phone Conversation not being able to hold a decent involved conversation Spatial awareness not being aware of the physical world around you Attention span people don t know when to focus or pay attention and haw much shorter attention spans now 6 Understand what is meant by the Art of Small Talk Come up with three things to talk about before attending a function Be the first to say hello Take your time during introductions get to know their name Listen Don t scan the room in mid conversation Have a few exit lines Watch your body language Don t interrupt Be pleasant 7 According to Kate Matsudaira why have social skills become more important in engineering positions Which skills are the most important http www forbes com sites oreillymedia 2012 05 17 why emotional intelligence should be in a developers toolkit 2 As technology has rapidly evolved engineers have become forced to work together more and learn from one another as well The most important skills communication skills influence attitude and time management 8 Understand what having high levels of emotional maturity can indicate in terms of leadership http www prepbeijing com 2013 07 some u s schools now assess emotional intelligence Having emotional maturity indicates that one is Are aware of your own feelings and emotions and also realize your strengths and Are able to recognize when others need help but are also willing to seek help from others Empathize with others understanding how they feel and how your actions or words affect Manage your work and personal relationships well and foster effective communication and weaknesses them collaboration Can stay focused and motivated and persevere through challenges 9 Understand the communication behaviors of Americans Brits and Koreans http gulfnews com opinions columnists rudeness may be a rich country problem 1 1298560 Americans communicate with each other in a more rude manner than other countries not as empathetic as they should be Brits and Koreans have social norms that make the people be nicer towards each other more forgiving empathetic and considerate of others 10 Be able to describe the four factors that drive millennial employees to be better appreciated Connect responsibly with personal goals Sense of a greater good Personal relationships Building parallel carrers 11 Discuss the research related to the tempered optimism for the next generation s standard of living 75 of Millennials surveyed stated that they expect to have a higher standard of living than their parents 12 Have an understanding of the story of Narcissus Narcissus was the beautiful son of God who rejected every woman After being rude to one woman Echo she died after being left alone A goddess was very upset and made Narcissus fall in love with himself He saw himself in a mirror and stayed there until he died Where he died a flower grew and that flower is called Narcissus 13 What were the major findings of the Mirror mirror on my boss s wall article Be able to explain what you read to your grandma friend from school or boss at work read Abstract The perceived level of narcissism in a supervisor increases job frustration and tension and decreases resource availability and job performance for an employee who has a low level of enactment the process of taking action but it did not affect the employees who had a high level of enactment 14 Understand the major differences in the Bucking the Stereotype discussion of millennials Millennial views themselves 65 people savvy 35 tech savvy 82 loyal to their employers 14 fun loving 86 hardworking HR professionals view Millennials 14 people savvy 86 tech savvy 1 loyal to their employers 39 fun loving 11 hard working 15 What are the major similarities and differences among millennials and those in other generations Why are millenials the way they are what has triggered these differences See enough already mister slide Millennials are the way they are because their parents conditioned them to be that way Millennials look out for themselves because they saw what can happen to workers who have been
View Full Document
Unlocking...