Page 1 of 28 Man 3240 Exam 2 Review Chapter 10 16 Chapter 10 Abilities Ability the relatively stable capabilities people have to perform a particular range of different but related activities Abilities differs from skills which are more trainable and improvable As with personality about half of the variation in ability levels is due to genetics Three primary types of ability Cognitive ability Emotional ability Physical ability 1 Cognitive ability Capabilities related to the acquisition and application of knowledge in problem solving Examples ACT SAT GRE GMAT Five primary types Verbal ability Quantitative ability Reasoning ability Various capabilities associated with understanding and expressing oral and writ ten communication ex police officers Capabilities associated with doing basic mathematical operations and selecting and applying formulas to solve mathematical problems ex treasures A diverse set of abilities associated with sensing and solving problems using in sight rules and logic ex judges Page 2 of 28 Spatial ability Perceptual ability Capabilities associated with visual and mental representation and manipulation of objects in space ex pilots photographers The capacity to perceive understand and recall patterns of information com paring info or objects with remembered information ex fire fighters 2 Emotional Ability Emotional intelligence a set of abilities related to the understand ing and use of emotions that affect social functioning Self awareness The ability to recognize and understand the emotions in oneself Other awareness The ability to recognize and understand the emotions that other people are feeling Emotion regulation The ability to recover quickly from emotional experiences Use of emotions The degree to which people can harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do Emotional intelligence is a useful tool for managers Higher levels of performance for employees in certain positions with high levels of emotional intelligence than employees with low levels of emotional intelligence Employees become very satisfied with their jobs Reduces training costs by decreasing turnover Dark side of emotional intelligence Emotional intelligence is positively associated with gossiping harassment and theft Emotional intelligence enables people to be able to influence how other people feel 3 Physical Abilities Strength which the of exerting Stamina person s tory system to while he or in prolonged The degree to body is capable force The ability of a lungs and circula work efficiently she is engaging physical activity Page 3 of 28 Flexibility The ability to bend stretch twist or reach Coordination The quality of physical movement in terms of synchronization of move ments and balance Psychomotor abilities Capabilities associated with manipulating and controlling ob jects Sensory abilities Capabilities associated with vision and hearing Visual abilities Examples near and far vision night vision visual color discrimination and depth perception Auditory abilities Examples hearing sensitivity auditory attention speech recognition Wonderlic a 12 minute test of general cognitive ability used to select job applicants Chapter 11 Teams Characteristic and Diversity Teams consist of two or more people who work interdependently over some time period to accomplish common goals related to some task oriented purpose Types of teams Work team A relatively permanent team in which members work together to produce goods and or provide services e g manufacturing team sales team kitchen staff Management team A relatively permanent team that participates in managerial level tasks that affect the entire organization e g top management head of sales head of opps head of finance etcetera Parallel team A team composed of members from various jobs within the organization that meets to provide recommendations about important issues e g advisory committees Page 4 of 28 Project team A team formed to take on one time tasks most of which tend to be com plex and require input from members from different functional areas e g event team research team class project team Action team A team of limited duration that performs complex tasks in contexts that tend to be highly visible and challenging e g sports teams flight crews surgical team Team experience and development Forming The first stage of team development during which members try to get a feel for what is expected of them what types of behaviors are out of bounds and who s in charge The second stage of team development during which conflict occurs due to members ongoing commitment to ideas they bring with them to the team The third stage of team development during which members realize that they need to work together to accomplish team goals and consequently begin to co operate The fourth stage of team development during which members are comfortable working within their roles and the team makes progress toward goals Storming Norming Performing Adjourning The final stage of team development during which members experience anxiety and other emotions as they disengage and ultimately separate from the team Punctuated Equilibrium Task interdependence A sequence of team development during which not much gets done until the halfway point of a project after which teams make necessary changes to com plete the project on time Page 5 of 28 The degree to which team members interact with and rely on other team mem bers for information materials and resources needed to accomplish work for the team Types of Task Interdependence Pooled interdependence A form of task interdependence in which group members complete their work as signments independently and then their work is simply added together to repre sent the group s output Sequential interdependence A form of task interdependence in which group members perform different tasks in a prescribed sequence and members depend on only the member who comes before them in the sequence Reciprocal interdependence A form of task interdependence in which group members interact with only a lim ited subset of other members to complete the team s work Comprehensive interdependence A form of task interdependence in which team members have a great deal of discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team s work Goal interdependence The degree to which team members have a shared goal and
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