Study Questions Test 2 Management 3240 Fall 2014 Exam Week December 1 5 1 We have talked a lot about bosses leaders In general why are supervisors important They personify the organization they ARE the company They are responsible for allocating rewards and dispensing punishment They have input into promotion decisions They are typically in charge of information sharing In some ways they hold the keys to the kingdom They are often seen a lot As reported in the research how did abusive supervision affect employees depressed mood exhaustion and work generated conflict at home Employees with abusive bosses were twice as likely to suffer from depressed mood at work Exhaustion levels were 33 higher 50 more work generated home conflict levels of negativity were 25 higher 33 more work related sleep disorders How does a bad boss potentially hurt a worker s career http www forbes com sites davidsturt 2014 08 14 the worst bosses might actually be good for your career print If you spend too long in a dysfunctional workplace or modifying your behavior to accommodate a bad boss the experience can recalibrate your ideas of normal in ways that can hurt you personally For instance if you work for a manager who always shoots the messanger and punishes dissent you might get used to keeping your head down never speaking up and even covering up mistakes when they happen 4 What are the factors that have caused leaders to be less effective than in the past http www suntimes com business 7280678 420 horrible bosses horrible employees html print true The environment isn t as warm and fuzzy as it used to be There aren t as many resources to work with There are fewer people left to work with Employees aren t as good as they used to be 5 What can a Baby Boomer do when he she has a Gen Y Boss How can one look successful when in this situation http money usnews com money careers articles 2013 07 15 getting in the good graces of a gen y boss print html According to the video that links bad supervisor with potentially lousy heart health what are characteristics of bosses who are more likely to inflict strain What were some suggested remedies from Dr Stork http www youtube com watch v 1zdwYx6uNuc supervision in the workplace 50 excess risk for cardiovascular disease for those who experience bad More likely to inflict strain bas communicators control freaks don t set goals The longer you have a bad boss the more likely you are for cardiovascular You cant always control what people do to you but you can control how you disease respond so try to make a strong relationship with your boss make sure to relax everyday because your heart needs a break make healthy food choices exercise and stay active Know the positive and negative attributes associated with Gen Y Millennial worker s ability to lead http www today com money gen y bosses entitled out themselves 2 3 6 7 study says 8C11066147 8 Positive Overall placed high value on workplace flexibility tech savvy good leverage with social media inclusive leaders diversity skills or ability to build a culturally component team enthusiastic adaptable ambitious Negative 68 is entitled and concerned primarily about individual promotion workers who are entitled are more likely to be frustrated and lash out at colleagues only 5 think Gen Y was ready to lead inexperience Know the attributes of leaders that have the most positive effect on Millennial employees as noted in class see slide Be attentive 75 value their managers opinion Be inspiring 55 said they feel inspired by their managers Be accessible 72 say their boss was reachable throughout the day Be an advocate 53 Gen Y employees aspire to have their managers position 9 Watch the Cost of a Bad Boss video Be able to discuss physiological reactions e g bad health that often result http www youtube com watch v laWE8jcM2Ps a boss people say their boss is the most stressful part of their job 44 say they have been verbally emotionally and physically abused at work by 31 say their boss doesn t appreciate them Fake sick days dawdling and purposefully making mistakes are all results of a People stuck working for someone terrible are more susceptible to chronic bad boss and cost the economy 360 billion a yr It takes 22 months to restore a normal level of stress after a bad boss stress depression and anxiety which all equal a lower immune system In this article be able to identify Shankman s own tips for building leader credibility Know just top three in the list provided in the article http about americanexpress com csr csrnow csrn108 aspx 10 11 How do the four generations differ in terms of the feedback and rewards they receive 1 Exceed relatively low expectations 2 Do unexpected follow up daily 3 Find out what people are doing at work see slide Veterans No news is good news Baby Boomers Don t appreciate it money recognition Gen X Freedom is the best reward Gen Y Whenever they want it meaningful work 12 Describe the many challenges that Millennials face when they enter the workforce http www youtube com watch v QwKcPH3shSM Their expectations are being challenged because they ve grown up in a society that is for them because everyone is there to help them succeed and that is not what managers think of their new millennial employees because of the role of technology and communication in the workplace This is the first generation that didn t need authority to look up information Miscommunication because millennials form of communication is texting the Millennial generations sorry about the frequency of the term Millennial 13 Know the most common ways that U S Millennials and U S Non Millennials describe Millennials are hardworking open minded tech savvy young smart lazy fun Non millennials are lazy tech savvy spoiled entitled smart hardworking 14 According to the article what factors have promoted an entitlement mentality for many younger people According to Professor Twenge how did narcissism contribute to the recession http www deseretnews com article 705382279 The me me me generation html pg all Young people have been taught to put their own needs first and to focus on feeling good about themselves Young people have never known a world that puts duty before self this generation is unapologetically focused on the individual TV movies and school programs have told Gen Me ers that we were special and we believe it with self confidence Materialism is the obvious outcome of a straightforward practical focus on the self Materialism is
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