Study Questions Test 2 Management 3240 Fall 2014 Exam Week December 1 5 1 We have talked a lot about bosses leaders In general why are supervisors important To many employees supervisors personify the organization they ARE the company They are responsible for allocating rewards and dispensing punishment They have input into promotion decisions They are typically in charge of information sharing In some ways they hold the keys to the kingdom They are often seen A LOT 2 3 6 As reported in the research how did abusive supervision affect employees depressed mood exhaustion and work generated conflict at home Employees with abusive bosses Twice as likely to suffer from depressed mood at work EX Blues having trouble getting going sadness and helplessness 50 more work generated conflict EX Can t get things done at home not enough time and edginess How does a bad boss potentially hurt a worker s career http www forbes com sites davidsturt 2014 08 14 the worst bosses might actually be good for your career print 2 out of 10 say bad bosses hurt their career If you spend too long in a dysfunctional workplace or modifying your behavior to accommodate a bad manager the experience can recalibrate your ideas of normal in ways that can hurt you personally EX if your manager always shoots the messenger and punishes dissent then you will learn not to speak up or even cover up mistake when they happen 4 What are the factors that have caused leaders to be less effective than in the past http www suntimes com business 7280678 420 horrible bosses horrible employees html print true 42 say bosses are more concerned with saving his or her job than employee development Bosses don t have the best tools Bosses aren t trained on how to manage people Employees aren t great or not nearly as good as they used to be A lack of resources 5 What can a Baby Boomer do when he she has a Gen Y Boss How can one look successful when in this situation http money usnews com money careers articles 2013 07 15 getting in the good graces of a gen y boss print html Baby Boomers should abandon stereotypes be open minded and flexible Baby Boomers should use generational differences to their advantage Millennials like input that is framed as an innovative idea rather than a condescending complaint Millennials can be coachable Millennials are collaborative According to the video that links bad supervisor with potentially lousy heart health what are characteristics of bosses who are more likely to inflict strain What were some suggested remedies from Dr Stork http www youtube com watch v 1zdwYx6uNuc Characteristics Bad communicators Don t give enough control to employees Don t set good goals Suggestions Try to improve relationship with bad boss Relax when you get home Eat Healthy Stay active walk Know the positive and negative attributes associated with Gen Y Millennial worker s ability to lead http www today com money gen y bosses entitled out themselves study says 8C11066147 Positive Tech savvy leverage social media Inclusive leaders diversity skills Come across as enthusiastic and adaptable Ambitious Negative Perceived as entitled Concerned primarily about individual promotion Know the attributes of leaders that have the most positive effect on Millennial employees as noted in class see slide 7 8 Be attentive 74 Be assessable 72 Be inspiring 54 Be an advocate 53 9 Watch the Cost of a Bad Boss video Be able to discuss physiological reactions e g bad health that often result http www youtube com watch v laWE8jcM2Ps 22 months to restore stress levels to normal level after turning in 2 week notice with terrible boss Cronic stress Depression Anxitiy Lowered immune system Strokes Heart attacks In this article be able to identify Shankman s own tips for building leader credibility Know just top three in the list provided in the article http about americanexpress com csr csrnow csrn108 aspx Top 3 tips 10 1 Exceed relatively low expectations Work on building your reputation piece by piece 2 Do unexpected follow up daily Keep in touch with people you ve met 3 Find out what people are doing Send people congratulatory notes when professionally warranted 11 How do the four generations differ in terms of the feedback and rewards they receive at work see slide Veterans 1922 1945 No news is good news Satisfaction in a job well done Baby Boomers 1946 1964 Don t appreciate it Money Title recognition Sorry to interrupt but how cam I doing Freedom is the best reward Whenever I want it at the push of a button Meaningful work Generation Y Millenials 1981 2000 Generation X 1965 1980 12 Describe the many challenges that Millennials face when they enter the workforce http www youtube com watch v QwKcPH3shSM What to succeed and get culture shock when they realize that the managers are not there to help them succeed like their parents have been helping them so far Don t have a need to build relationship with authority because of the ease of access for information Miscommunication not use to older workers communication styles 13 Know the most common ways that U S Millennials and U S Non Millennials describe the Millennial generations sorry about the frequency of the term Millennial Millennials see themselves more favorably thru tech Non Millennials Tech savvy Awesome Cool Hip Creative Crazy Selfish Smart Trendy Lazy Young Spoiled Entitled Tech savvy Hardworking Unemployed Materialistic Wild 14 According to the article what factors have promoted an entitlement mentality for many younger people According to Professor Twenge how did narcissism contribute to the recession http www deseretnews com article 705382279 The me me me generation html pg all Entitlement mentality most important goal in their lives 80 of 18 25 year olds think getting rich is either the most important or second Taught to put own needs first and focus on feeling good about themselves Materialism is the most visible manifestation of entitlement Narcissism Narcissism is what got us here economically in the first place It is the aftermath of people being overly confident buying what they couldn t afford greedy lenders who didn t care about clients people taking on more debt than they can really afford 15 Understand the major differences in the Bucking the Stereotype discussion of Millennials How Millennails describe themselves People savvy 56 Tech savvy 35 Loyal to their customers 82 Fun Loving 14 Hard Working 86 How HR described Millennials People savvy 14 Tech savvy 86 Loyal to their
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