Study Questions Test 2 Management 3240 Fall 2014 Exam Week December 1 5 1 We have talked a lot about bosses leaders In general why are supervisors important Supervisors are important because To many employees they personify the organization e g they ARE the company They are responsible for allocating rewards and dispensing punishment They have input into promotion decisions They are typically in charge of information sharing In some ways they hold the keys to the kingdom They are often seen a lot 2 As reported in the research how did abusive supervision affect employees depressed mood exhaustion and work generated conflict at home Abusive supervision affects employees depressed mood exhaustion and work generated conflict at home were roughly twice as likely to suffer from depressed mood i e blues having trouble getting going sadness and helplessness at work reported exhaustion levels i e tired weary and worn out approximately 33 higher reported 50 more work generated home conflict i e can t get things done at home not enough time and edginess reported levels of negative emotions i e irritable hostile guilty at a level 25 higher reported 33 more work related sleep disorders 3 How does a bad boss potentially hurt a worker s career http www forbes com sites davidsturt 2014 08 14 the worst bosses might actually be good for your career print Study conducted of 2 865 leaders in large financial services companies The best leaders those ranked in the 90th percentile for effectiveness were supervising the happiest most engaged most committed employees those happier than more than 92 of their colleagues The opposite is also true The least effective bosses supervise the most miserable employees Impact bad bosses can have on an organization Low morale high turnover lower productivity marginalized customer experiences Impact bad bosses can have on an individual A study published in the Journal of Business and Psychology of 1 100 participants from various industries and company sizes revealed that an employee s perception of their boss can have a major impact on the way a person deals with their family and their physical health actually increasing your risk of heart disease if you don t like your boss and decreasing the quality of relationships you have with loved ones A survey of about 2 000 adults conducted by Harris Interactive and career website Glassdoor revealed that 2 out of 10 people say a bad boss hurt their career Allison Green in an article published U S News adds to the dismal and dangerous data by suggesting to employees If you spend too long in a dysfunctional workplace or modifying your behavior to accommodate a bad manager the experience can recalibrate your ideas of normal in ways that can hurt you personally For instance if you work for a manager who always shoots the messenger and punishes dissent you might get used to keeping your head down never speaking up and even covering up mistakes when they happen 4 What are the factors that have caused leaders to be less effective than in the past http www suntimes com business 7280678 420 horrible bosses horrible employees html print true Factors that have caused leaders to be less effective than in the past People aren t happy with their bosses Hochwarter surveyed more than 400 mid level employees from various industries Among his findings 42 percent said their boss was concerned more with saving his or her job than with employee development Run into the boss outside the office More than 40 percent said they wouldn t say hello Hochwarter wants people to consider something else The boss doesn t always have the best tools Often bosses haven t been trained how to manage people or those they do supervise aren t great employees either Managers aren t being taught the notion of humanity Bosses are trying hard but in an environment that isn t warm and fuzzy A lot of bosses don t have much to work with You know the resources they have left the people they have left are fewer And in many cases the employees they have are not as good as they used to be 5 What can a Baby Boomer do when he she has a Gen Y Boss How can one look successful when in this situation http money usnews com money careers articles 2013 07 15 getting in the good graces of a gen y boss print html A baby boomer employee born between the years 1946 and 1964 might fear his or her millennial boss doesn t know enough to be in a position of authority whereas the boss fears that a boomer won t respect him or her or welcome change It helps if both groups abandon these stereotypes and keep an open mind For boomers Don t get caught up in the good ol days speech says Aaron McDaniel corporate director entrepreneur and author of the Young Professional s Guide series of books Be open and flexible and if you are referencing the past also be complimentary and respectful of today s standards and a new boss s methods Both may use their generational differences to their advantage though Millennials do have less experience in the workforce but they also have a collaborative spirit If you re a baby boomer with a Generation Y manager remember that they re more receptive to your input if it s framed as an innovative idea not a condescending complaint There s this concept of learning how to delicately manage your boss McDaniel says A good millennial boss is coachable You don t have to tell them You don t know what you re doing Instead find an artful way to encourage them to draw from the experiences that you yourself have had Try saying When I ve done things this way I ve been successful 6 According to the video that links bad supervisor with potentially lousy heart health what are characteristics of bosses who are more likely to inflict strain What were some suggested remedies from Dr Stork http www youtube com watch v 1zdwYx6uNuc Characteristics of bosses who are most likely to inflict strain Bad communicators Don t give enough control to employees Don t set enough goals employees are walking around confused and don t have good managers Suggested remedies from Dr Stork Cant always control what people do but you can control how you react Take steps to improve the relationship Take time to relax Stress hormones make your heart work harder Make healthy food choices Keep doing things that reduce stress go on walks 7 Know the positive and negative attributes associated with Gen Y Millennial worker s ability to lead http www today com money gen y bosses entitled out themselves study says
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