MAN3240 Study Guide Test 2 1 Hostile Environment Sexual Harassment occurs when unwelcome sexual conduct unreasonably interferes with an individual s job performance or creates a hostile in timidating or offensive work environment even though the harassment may not re sult in tangible or economic job consequences that is the person may not lose pay or promotion Employers supervisors coworkers customers or clients can create a hos tile work environment components include repeated requests for sexual favors demeaning sexual inquiries and vulgarities offensive language other verbal or physical conduct of sexual or de grading nature and sexually offensive explicit or sexist signs cartoons literature or photographs displayed in plain view 2 percentage of women harassed and who is doing the harassing 1 in 6 were harassed last year women are 9 times more likely than men to quit jobs because of sexual harassment 5 times more likely to transfer and 3 time more likely to lose jobs 43 by supervisor 27 by employee senior to them 19 by coworker at the same level 8 by junior employee 3 What should you do if faced with sexual harassment don t blame yourself object keep a log of incidents don t suffer in silence talk to friends and family talk to coworkers talk to your union steward take formal action through union or employer grievance procedure insist that the proposed solution doesn t adversely affect you 4 Problems with love contracts one may claim that they felt coerced into signing it in the first place or that it doesn t protect against future occurrences doesn t believe they are legally infallible 5 Trends sexual harassment charges filed has been going down misleading because more companies are requiring new hires to agree to arbi trate secret complaints as a condition of getting a job companies are much more likely to take action against harassers in types on claims shifts in types of claims complaints filed by men against men and women bosses have increased sexual harassment claims are down but the states are misleading more cases are be ing privately arbitrated 6 Who is doing the attacking at work 44 customer 24 strangers 20 coworkers 7 bosses 3 former employees 7 Violence in metropolitan areas Top 5 Washington 26 Atlanta 25 New York 24 Los Angeles 23 and Houston 20 vs US as a whole 12 8 FBI s classification of violence Type 1 violence in connection to robbery and other criminal acts Type 2 customer client patient related violence Type 3 violence between coworkers Type 4 domestic violence spilling over to the workplace 9 Risk Factors associated with violence contact with the public exchange of money delivery of passengers goods or services having a mobile workplace taxi police cruiser working with unstable or volatile persons in health care social services or criminal justice settings working alone or in small numbers working late at night or during early morning hours working in high crime areas guarding valuable property or possessions working in community based settings drunk stoned people 10 What obvious things can companies do to control violence hire better more background checks zero tolerance for violence spell the policy out in the handbook no weapons on the premises drug and alcohol checks psychological testing during employment put posters everywhere Positive of workplace gossip and how gossip is influenced by gender gossip assists newcomers by helping them determine who wields the greatest 11 positives power gossip can build bonds between coworkers and enhance the sharing of informa men gossip about celebrities sports figures politicians and casual acquain tion men vs women tances women gossip about family and friends equally guilty of crime 12 Moving back home has affected families in what ways read article How have boomerang kids contributed to family 96 do chores around the house 75 contribute to expenses such as grocery or utility bill 35 pay rent Have men and women contributed equally they equally do chores and pay rent more women contribute to household expenses than men 84 vs 67 13 What are the health consequences associated with guilt backaches headaches work problems inability to concentrate or problem solve and less job satisfaction home problems strained relationships advice on dealing with it change what it means to have it all make a commitment to just hang out with your family or spouse turn off your cell phone when you walk in your front door Story of a boy named Narcissus 14 Once upon a time there was a boy called Narcissus He was the son of a god and he was very very handsome Many women fell in love with him but he turned them away One of the women who loved Narcissus was a nymph called Echo Echo could not speak properly she could only repeat what was said to her so she couldn t tell Narcissus that she loved him One day when Narcissus was walking in the woods with some friends he became separated from them He called out Is anyone here Echo replied Here Here Echo stepped forward with open arms wanting to cuddle him But Narcissus refused to accept Echo s love Echo was so upset that she left and hid in a cave until nothing was left of her except her voice The Maiden a goddess found out about this and she was very angry She made Nar cissus fall in love with himself When Narcissus looked at his reflection in a pond one day he fell in love He stayed on that spot forever until he died one day Where he died a flower grew and that flower is called a Narcissus generational differences 15 1974 1994 impatient self serving disloyal unable to delay gratification think they are entitled to everything without working for it 55 of workers believe that many employees act as if they are the most deserving than others at work without paying their dues job satisfaction motivation productivity and engagement all suffered less passionate less likely to keep their word less empathetic toward others and less likely to offer social support to colleagues tense relationships and higher levels of workplace depression younger employees have more job dissatisfaction than older employees and more job tension when coworkers acted entitled entitlement generation brings great deal of talent energy and technical savvy to work place because 16 work and family balance will become increasingly difficult in the next 20 years Changes in work family conflict levels from 1977 2008 17 men in dual earner couples with children under 18 35 60 and women 41 47 men are typically the primary breadwinner
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