HFT2716 Final Part 2 4 22 chapter 9 cultural influences of rules of social interaction rules of social interaction Rules what is appropriate and what is not appropriate Their role is to maintain harmony in social relations Culturally determined foundation of cultural interaction Important feature of social interaction between tourists and hosts hold key to successful communication Guidelines and standards that direct behavior how people ought to or not behave Orders and types of rules 3 orders Relates to social etiquette Relates to social relations Relates to rules of self presentation or self performance self image These rules govern social relationship Relationship rules Govern social relationships Can be formal directly stated or coded in a written or spoken language Can also be informal indirectly stated and learned through socializing Cultural influences on rules of social interaction Are influenced by the cultural values of those who participate Culture determines the rules of social relationship Members of different cultures may not understand each other Different cultures may have different rules for greetings friendship joking etc ie Nofla vs sofla Use restrained rules of social interaction Important because it enables both parties to share and understand no their experience International tourism creates many opportunities Requires especially understanding of the verbal and non verbal patterns Breaking rules Many people are unaware of the cultural difference and rules of behavior They break the rules or ignore them Tourists often break the rules on the streets shops banks religious services etc Cross cultural difference in rules of social interaction members of individualistic cultures have fewer rules US Members of collectivistic cultures have more rules japan Collectivistic cultures people avoid confrontation and negative criticism Individualistic cultures emphasize self assertion and self reliance Individualistic focus on yourself Collectivistic focus on the team Know Different cultures use specialized vocabulary TRUE SOME CULTURES USE MORE VERBAL COMMUNICATIONS THAN OTEHRS The same words can have different meanings from one culture to another TRUE TRUE Latino and Arab communities are very elaborate in communication TRUE how would you describe today s tourists Mere international global talk about going to exotic places concerned about safety individualistic Rules of social interaction is to maintain HARMONY Why is it important to understand the rules of social interaction Enables both parties to share the same experience Which of the orders of rules of social interaction How are rules of social interaction influenced Relationship rules indicated how to behave in relation to what or whom Which countries are considered as having individualistic cultures Meaning of individualism Which countries have collective cultures Meaning of Abstractive Which cultures are considered Abstractive How do these people communicate It s all about the facts no beating around the bush Focus on arguments and facts Effective societies Rely on emotions to communicate 4 24 Ch 15 cultural differences among international societies Africa The most important unit is the family or tribe Left centers in villages Village elders are the leaders they dictate the rules and are given the most respect They are warm friendly relaxed and informal time is unlimited China means the center if the world so they think They re the center of the world Chinese believe in honor Group oriented Dint follow individualism Always try to be politically correct Avoid hurting anyone s dealings Dislike social classes and differences Value friendship the most important values are happiness inner harmony freedom Australia and friendship Europe Have suffered and survived many wars Sense of survival is more important than money Sense of social responsibility observe formal rules and titles Power is important to French but not if they have to compete for it Have a love for life Work to live Want to be seen differently and unique Germans are meticulous Punctual Cold behavior British English Scots And welsh Respect for authority Have good etiquette Family names on titles duke Spain enjoy company Always have time for family and friends India Latin America Middle East Social rules are followed People don t ask personal questions Don t do PDA Mostly vegetarian do not drink alcohol love to bargain Value family Status age and gender conscious Like to socialize Follow protocol People and country are first Seek to close personal relationship Don t gamble don t drink and don t eat pork Shame means loss of power and influence If they are demoted at work it brings shame to their family North America Canada Friendly and more reserved than Americans Proud of their country Don t like to be compared to America Respect authority Don t support individualism Prefer cooperation over competition North America united states Believe in equality Believe in success Competitive aggressive Competition is healthy Efficient Not interested in the outside world Know Lingual Franca the language to conduct business in English Characteristics of collective societies i e Japan china Have many rules and strict about the social rules Hierarchy is important with professional careers Social relationship is also important to collective societies Human behavior major aspect of human behavior The mind body and spirit shapes us Cognition it s about the mind and thinking and understanding Macro environment and micro environment Macro is for community industry about educational institutions and government Micro is about family Human behavior develops also because of the environment 3 religions that are considered abrahamic Judaism Christianity and Islam In which cultures there s a high level of respect for elderly ancestors etc Africa China Asia counties India Proud country respect authority do not support individualism and prefer cooperation over competition Canada Region of the world that values family like to socialize follow protocol time is not an issue and your status age gender are important Latin America Competitive aggressive believe in equality success America
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