Speech Final SPC 1017 Study Guide Powerpoint 7 Interpersonal Relationships Interpersonal communication is one person interacting with another on a one to one basis often in an informal unstructured setting Two Approaches to Interpersonal Communication Situational approach Developmental approach Emotional Intelligence is the ability to understand and get along with others Strategic Flexibility Perception emotional intelligence and self concept influence strategic flexibility Anticipate Assess Evaluate Select Apply Relational dialects describe some of the patterns that may occur in relationships Self disclosure is a process in which one person tells another something he or she would not reveal to just anyone Self disclosure reveals Cultural information Sociological information Psychological information Self Disclosure Risks Low Tell anyone Moderate Good friends High Best friend close family member Secret Tell nobody Social penetration the process of increasing both disclosure and intimacy Social penetration theory suggests that closeness occurs through a gradual process of self disclosure Onion Model Breadth Depth Key Points of Onion Model Peripherals exchanged more frequently Self disclosure is reciprocal Rapid start which slows quickly Exit is gradual Factors that make up attraction to others Physical attraction influenced by looks Perceived gain attraction b c we thing we have something to gain from them Similarities shares your attitudes and beliefs Differences a person who doesn t like making decisions may be attracted to a strong decision maker b c they balance out Proximity contact that occurs when people share an experience together Tips for Beginning Conversations Introduce yourself in a way that gives the other person a way to respond to you Give people a way to remember your name Personalize your greeting Flow of a Conversation Elements of Good Relationships Verbal skills Emotional expressiveness Conversational focus Nonverbal analysis Conversational encouragement Care and appreciation Commitment Adaptation How Relationships Begin 38 met at work or school 34 met through family or friends 13 met at a nightclub bar caf or other social gathering 3 met through the internet 2 met at church 1 met by chance such as on the street 1 met because they lived in the same neighborhood 1 met at a recreational facility like a gym 1 met on a blind date or through a dating service She said you don t need to know the actual percentages just maybe how most people meet Stages of a Relationship Coming Together 1 Initiating characterized by nervousness and caution 2 Experimenting effort to seek out common interests and experiences 3 Intensifying couples have discovered that they like each other a lot 4 Integrating the point at which individual personalities begin to merge 5 Bonding a commitment that announces your relationship to those around you Coming Apart 1 Differentiating when a couple begins to focus on how different they are 2 Circumscribing when less and less information is exchanged 3 Stagnating a time of inactivity relationship has no chance to grow 4 Avoiding physical seperation 5 Terminating the relationship comes to an end Variables That Influence Relationships Transactional Variables Control Trust Intimacy Relational Variables Commitment Time Rules Intensity Immediacy Ask questions about rewards and costs Intrinsic within the relationship Extrinsic outside of the relationship Instrumental the exchange of goods and services Functions of Communication Expressing Feelings Expressing Understanding Preserving a Sense of Order Types of Communication Expressive Suppressive Negative Influences Aggressive talk and aggression Regrettable talk things you regretted after saying it Criticism and complaints Avoidance refusing to deal with conflict Defensive communication FTF vs CMC Media Richness Available Channels Asynchronous vs Synchronous Anonymity Time needed for communication Cues of attractiveness in the cyberworld Attentive and sensitive process of negotiation Simulated proximity Strategic management of the similarity of perceptions Attracting attention and interest Humor Self disclosure Internet and Interpersonal Relationships Negative Effects Social disengagement Internet addiction Positive Effects Support system for interpersonal relationships Includes otherwise marginalized people Reduces geographic barriers Online dating Tips for making the transition from the virtual to real world Don t give out personal information Move slowly Use caution Be honest Request a photo Chat on the phone Meet only when you are ready Again she said you don t need to know exact percentages Powerpoint 7 Intercultural Communication and Listening In Communicating Effectively Communication skills determine how well knowledge is acquired and applied With globalization the knowledge class is growing and becoming more important Selective attention the ability to focus perception Intercultural communication influences the communication model Senders and receivers Messages and feedback Setting Culture is the ever changing values traditions social and political relationships and worldview created and shared by a group of people bound together by a combination of factors In Strategic Flexibility 1 Anticipate 2 Asses 3 Evaluate 4 Select 5 Apply Factors may include Common history Geographic location Language Social class Religion Cultural identity is composed of Ethnicity Culture Gender Age Life stage Beliefs Values Assumptions Cultural identity is the degree to which you identify with your culture Studying intercultural communication can help you Understand your own identity Enhance personal and social interactions Solve misunderstandings miscommunications and mistrust Enrich the quality of civilization Become an effective citizen Studying Cultural Differences Power Distance Measuring social inequality Individualism versus Collectivism Examining the degree of integration and orientation of individuals Femininity versus Masculinity Examining the division of roles between men and women Uncertainty Avoidance Capturing tolerance for the unknown Long Term Orientation Measuring the trade off between long term and short term gratification of needs High Context versus Low Context Examining the degree to which most of the information is carried in the communication context or in the code or message Communication strategies between nondominant and dominant group members Assimilation Accommodation Separation Barriers to