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Speech Final – SPC 1017Study GuidePowerpoint #7 : Interpersonal RelationshipsInterpersonal communication is one person interacting with another on a one-to-one basis, often in an informal, unstructured setting.Two Approaches to Interpersonal Communication •Situational approach •Developmental approach Emotional Intelligence is the ability to understand and get along with others.Strategic Flexibility Perception, emotional intelligence, and self-concept influence strategic flexibility: •Anticipate •Assess •Evaluate •Select •Apply Relational dialects – describe some of the patterns that may occur in relationshipsSelf-disclosure is a process in which one person tells another something he or she would not reveal to just anyone.Self-disclosure reveals: •Cultural information •Sociological information •Psychological information Self-Disclosure Risks •Low—Tell anyone •Moderate—Good friends •High—Best friend/close family member •Secret—Tell nobodySocial penetration – the process of increasing both disclosure and intimacySocial penetration theory – suggests that closeness occurs through a gradual process of self-disclosureOnion Model •Breadth •DepthKey Points of Onion Model•Peripherals exchanged more frequently •Self-disclosure is reciprocal •Rapid start which slows quickly •Exit is gradual Factors that make up attraction to others: •Physical attraction – influenced by looks•Perceived gain – attraction b/c we thing we have something to gain from them•Similarities – shares your attitudes and beliefs•Differences – a person who doesn’t like making decisions may be attracted to a strong decision maker b/c they balance out•Proximity – contact that occurs when people share an experience togetherTips for Beginning Conversations •Introduce yourself in a way that gives the other person a way to respond to you •Give people a way to remember your name •Personalize your greeting Flow of a Conversation:Elements of Good Relationships •Verbal skills •Emotional expressiveness •Conversational focus •Nonverbal analysis •Conversational encouragement •Care and appreciation •Commitment •Adaptation How Relationships Begin •38% met at work or school. •34% met through family or friends. •13% met at a nightclub, bar, café, or other social gathering •3% met through the internet. •2% met at church. •1% met by chance, such as on the street. •1% met because they lived in the same neighborhood. •1% met at a recreational facility like a gym. •1% met on a blind date or through a dating service. *She said you don’t need to know the actual percentages just maybe how most people meet.Stages of a Relationship Coming Together 1.Initiating – characterized by nervousness and caution2.Experimenting – effort to seek out common interests and experiences3.Intensifying – couples have discovered that they like each other a lot4.Integrating – the point at which individual personalities begin to merge5.Bonding – a commitment that announces your relationship to those around youComing Apart 1.Differentiating – when a couple begins to focus on how different they are2.Circumscribing – when less and less information is exchanged3.Stagnating – a time of inactivity; relationship has no chance to grow4.Avoiding – physical seperation5.Terminating – the relationship comes to an endVariables That Influence RelationshipsTransactional Variables •Control •Trust •Intimacy Relational Variables •Commitment •Time •Rules •Intensity•Immediacy Ask questions about rewards and costs:•Intrinsic –within the relationship•Extrinsic – outside of the relationship•Instrumental – the exchange of goods and services Functions of Communication •Expressing Feelings •Expressing Understanding •Preserving a Sense of Order Types of Communication •Expressive •Suppressive Negative Influences: •Aggressive talk and aggression •Regrettable talk – things you regretted after saying it•Criticism and complaints •Avoidance – refusing to deal with conflict•Defensive communication FTF vs CMC •Media Richness •Available Channels •Asynchronous vs. Synchronous •Anonymity •Time needed for communication Cues of attractiveness in the cyberworld: •Attentive and sensitive process of negotiation •Simulated proximity •Strategic management of the similarity of perceptions •Attracting attention and interest •Humor •Self-disclosure Internet and Interpersonal RelationshipsNegative Effects •Social disengagement •Internet addiction Positive Effects •Support system for interpersonal relationships •Includes otherwise marginalized people •Reduces geographic barriers •Online datingTips for making the transition from the virtual to real world: •Don’t give out personal information •Move slowly •Use caution •Be honest •Request a photo •Chat on the phone •Meet only when you are ready *Again, she said you don’t need to know exact percentagesPowerpoint #7 : Intercultural Communication and ListeningIn Communicating Effectively •Communication skills determine how well knowledge is acquired and applied •With globalization, the “knowledge class” is growing and becoming more important In Strategic Flexibility1) Anticipate2) Asses 3) Evaluate4) Select5) ApplySelective attention – the ability to focus perception.Intercultural communication influences the communication model. •Senders and receivers •Messages and feedback •Setting Culture is the ever-changing values, traditions, social and political relationships, and worldview created and shared by a group of people bound together by a combination of factors.Factors may include: •Common history •Geographic location •Language • Social class • Religion Cultural identity is the degree to which you identify with your culture. Cultural identity is composed of: •Ethnicity •Culture •Gender •Age • Life stage • Beliefs • Values • Assumptions Studying intercultural communication can help you: •Understand your own identity •Enhance personal and social interactions •Solve misunderstandings, miscommunications, and mistrust •Enrich the quality of civilization•Become an effective citizen Studying Cultural Differences •Power Distance Measuring social inequality •Individualism versus Collectivism Examining the degree of integration and orientation of individuals •Femininity versus


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FSU SPC 1017 - Study Guide

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