Organizational Behavior, 16e (Robbins/Judge)Chapter 17 Human Resource Policies and Practices1) Which of the following is most likely to be used for preliminary "rough cuts" to decide whether an applicant meets the basic qualifications for a job?A) drug testB) application formC) HR interviewD) written testE) technical interviewAnswer: BExplanation: B) Initial selection devices are the first information applicants submit and are used for deciding whether the applicant meets the basic qualifications for a job. Application forms are initial selection devices. Application forms help determine if an applicant has the proper credentials (education, certification, experience) for the position.LO: 1Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the components of human resource practices2) Charlie Woods started working for E-Z Freeze, a major frozen food company, as a college intern. Most recently, Charlie had held the position of VP Marketing. Now however, as a result ofa change in corporate leadership, Charlie finds himself unemployed for the first time in decades. Looking for a new job has been an eye-opening experience for Charlie. He has been especially frustrated with his lack of success in getting even a call back for the applications he has completed online. Which of the following best describes why Charlie may not be getting the initial feedback he thinks he should be receiving?A) His online applications don't have the right keywords.B) His background checks have been negative.C) He is unwilling to relocate.D) He lacks cross-company experience.E) He lacks cultural diversity.Answer: AExplanation: A) Many human resource departments, faced with an overwhelming number of electronic submissions, are using software to prescreen candidates based on keyword matches between applications and the qualifications for the job. Their software often seeks to screen out unacceptable candidates rather than select potentially good ones.LO: 1AACSB: Reflective ThinkingDifficulty: HardQuest. Category: Critical ThinkingLearning Outcome: Describe the components of human resource practices1Copyright © 2015 Pearson Education, Inc.3) Stefan is looking for a job. Today he went to the Web site of Qriosity Inc., where he filled out an online application and attached a copy of his resume. In which part of the selection process is Stefan?A) physical selectionB) job offerC) initial selectionD) contingent selectionE) substantive selectionAnswer: CExplanation: C) Applicants go through three stages in the selection process, initial selection, substantive selection, and contingent selection. Initial selection devices are the first information applicants submit and are used to decide whether the applicant meets the basic qualifications for a job. Application forms are initial selection devices. Today many organizations encourage applicants to apply online.LO: 1AACSB: Analytic SkillsDifficulty: ModerateQuest. Category: ApplicationLearning Outcome: Describe the components of human resource practices4) Which of the following is most likely to be an initial selection device?A) technical interviewB) drug testC) written testD) background checkE) work-sample testAnswer: DExplanation: D) Initial selection devices are the first information applicants submit and are used to decide whether the applicant meets the basic qualifications for a job. Application forms (including letters of recommendation) are initial selection devices. Background checks are either an initial selection device or a contingent selection device, depending on how the organization chooses to structure its selection process.LO: 1Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the components of human resource practices2Copyright © 2015 Pearson Education, Inc.5) Which of the following is a form of background check?A) aptitude testB) offer letterC) letters of recommendationD) application formE) work-sample testAnswer: CExplanation: C) Letters of recommendation are a form of background check. These aren't as useful as they may seem because applicants select those who will write good things about them, so almost all letters of recommendation are positive.LO: 1Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the components of human resource practices6) During a selection process, the ________ selection stage immediately follows the initial selection stage.A) cognitiveB) associativeC) analyticD) behavioralE) substantiveAnswer: EExplanation: E) If an applicant passes the initial screens, next are substantive selection methods. These are the heart of the selection process and include written tests, performance tests, and interviews.LO: 2Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the components of human resource practices7) Between the late 1960s and the mid-1980s, the use of written tests declined because they werecharacterized as ________.A) unprofessionalB) discriminatoryC) unreliableD) invalidE) mathematically flawedAnswer: BExplanation: B) Long popular as selection devices, written tests declined in use between the late1960s and mid-1980s, especially in the United States. They were frequently characterized as discriminatory, and many organizations had not validated them as job related.LO: 2Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the components of human resource practices3Copyright © 2015 Pearson Education, Inc.8) Which of the following have/has proven to be a particularly good predictor for jobs that include cognitively complex tasks?A) intelligence testsB) integrity evaluationsC) work samplingD) drug testsE) behavioral assessmentAnswer: AExplanation: A) Intelligence tests have proven to be particularly good predictors for jobs that include cognitively complex tasks. Many experts say intelligence tests are the single best selection measure across jobs and that they are at least as valid in the European Union (EU) nations as in the United States.LO: 2Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the components of human resource practices9) Written tests are used during the ________ stage of the selection process.A) cognitiveB) associativeC) analyticD) substantiveE) initialAnswer: DExplanation: D) Written tests are used during the substantive stage of the selection process.LO: 2Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the components of human resource