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UNT MGMT 3720 - chapter 8

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Organizational Behavior, 16e (Robbins/Judge)Chapter 8 Motivation: From Concepts to Applications1) ________ is not a benefit of flextime.A) Reduced absenteeismB) Decreased work/life balanceC) Increased productivityD) Reduced tardinessE) Increased autonomyAnswer: BExplanation: B) Flextime tends to reduce absenteeism and frequently improves productivity, probably for several reasons. Employees can schedule their work hours to align with personal demands, reducing tardiness and absences, and they can work when they are most productive. Flextime can also help employees balance work and family lives.LO: 3Difficulty: ModerateQuest. Category: ConceptLearning Outcome: Describe the major theories of motivation and relate them to organizational performance2) Job design is defined as the ________.A) degree to which the job rewards competenceB) way the elements in a job are organizedC) degree to which the job contributes to profit marginsD) degree of decision-making power with the immediate superiorsE) way the job is evaluated in terms of its relative worth to other jobsAnswer: BExplanation: B) Job design is defined as the way the elements in a job are organized.LO: 1Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the major theories of motivation and relate them to organizational performance1Copyright © 2015 Pearson Education, Inc.3) With reference to the job characteristics model, which of the following defines skill variety?A) the degree to which a job requires completion of a whole and identifiable piece of workB) the degree to which work activities generate direct and clear information about performanceC) the degree to which a job provides the worker freedom in scheduling and procedureD) the degree to which a job has an impact on the lives or work of other peopleE) the degree to which a job requires a variety of different activities tapping different abilitiesAnswer: EExplanation: E) The job characteristics model (JCM) describes jobs in terms of five core job dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity, the degree to which a job requires completion of a whole and identifiable piece of work;task significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which carrying out work activities generates direct and clear information about performance.LO: 1Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the major theories of motivation and relate them to organizational performance4) With reference to the job characteristics model, which of the following defines task identity?A) the degree to which a job requires completion of a whole and identifiable piece of workB) the degree to which work activities generate direct and clear information about performanceC) the degree to which a job provides the worker freedom in scheduling and procedureD) the degree to which a job has an impact on the lives or work of other peopleE) the degree to which a job requires a variety of different activitiesAnswer: AExplanation: A) The job characteristics model (JCM) describes jobs in terms of five core job dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity, the degree to which a job requires completion of a whole and identifiable piece of work;task significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which carrying out work activities generates direct and clear information about performance.LO: 1Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the major theories of motivation and relate them to organizational performance2Copyright © 2015 Pearson Education, Inc.5) Adam Sears is an assembly line employee with Swenson Motors. Though Adam is popular among his supervisors and colleagues, Adam experiences low morale and lack of motivation. He feels frustrated that his job is restricted to fixing nuts and bolts on the car parts. He fears that he has no chances of advancing in his career as he cannot completely assemble a car. Which of the following is true with regard to Adam?A) Adam's job has high task complexity.B) Adam's job has a high span of control.C) Adam's job has low role definition.D) Adam's job has low task identity.E) Adam's job has high task significance.Answer: DExplanation: D) Adam's job has low task identity. This means that the degree to which the job requires the completion of a whole and identifiable piece of work is low.LO: 1AACSB: Analytic SkillsDifficulty: ModerateQuest. Category: ApplicationLearning Outcome: Describe the major theories of motivation and relate them to organizational performance6) According to the job characteristics model, task significance is the degree to which ________.A) a job requires completion of a whole and identifiable piece of workB) a job generates direct and clear information about performanceC) a job provides the worker freedom in scheduling work and determining its procedureD) a job bears an impact on the lives or work of other peopleE) a job requires a variety of different activitiesAnswer: DExplanation: D) Task significance is the degree to which a job has an impact on the lives or work of other people.LO: 1Difficulty: EasyQuest. Category: ConceptLearning Outcome: Describe the major theories of motivation and relate them to organizational performance3Copyright © 2015 Pearson Education, Inc.7) Samantha Barnes is an emergency medical technician. Recently, during an emergency call, shewas able to resuscitate a man who had a cardiac arrest. Subsequently, she spent some time calming the 12-year-old daughter of the patient and looked after her till the rest of the patient's family arrived at the hospital. Based on this description, it can be concluded that Samantha's job is high in ________.A) task identityB) feedbackC) extrinsic rewardsD) task significanceE) job rotationAnswer: DExplanation: D) Although Samantha's job has many job characteristics, the description provided best describes task significance. Task significance refers to the degree to which a job has an impact on the lives of other people.LO: 1AACSB: Analytic SkillsDifficulty: ModerateQuest. Category:


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UNT MGMT 3720 - chapter 8

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