Organizational Behavior, 14e (Robbins/Judge)Chapter 8 Motivation: From Concept to Applications1) Which of the following is not one of the core job dimensions in the job characteristics model (JCM)? A) task significance B) feedback C) autonomy D) status E) skill variety Answer: DExplanation: The job characteristics model ( JCM) describes jobs in terms of five core job dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity, the degree to which a job requires completion of a whole and identifiable piece of work;task significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which carrying out work activities generates direct and clear information about performance.Diff: 2 Page Ref: 242-243Topic: Motivating by Job Design: The Job Characteristics ModelSkill: AACSB: Analytic SkillsObjective: Job Characteristics ModelQuest. Category: Concept/DefinitionalLO: 12) Which of the following defines skill variety? A) the degree to which a job requires completion of a whole and identifiable piece of workB) the degree to which work activities generates direct and clear information about performanceC) the degree to which a job provides the worker freedom in scheduling and procedureD) the degree to which a job has an impact on the lives or work of other peopleE) the degree to which a job requires a variety of different activities Answer: EExplanation: The job characteristics model ( JCM) describes jobs in terms of five core job dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity, the degree to which a job requires completion of a whole and identifiable piece of work;task significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which carrying out work activities generates direct and clear information about performance.Diff: 2 Page Ref: 242-243Topic: Motivating by Job Design: The Job Characteristics ModelSkill: AACSB: Analytic SkillsObjective: Job Characteristics ModelQuest. Category: Concept/DefinitionalLO: 11Copyright © 2011 Pearson Education, Inc.3) Which of the following defines task identity? A) the degree to which a job requires completion of a whole and identifiable piece of workB) the degree to which work activities generates direct and clear information about performanceC) the degree to which a job provides the worker freedom in scheduling and procedureD) the degree to which a job has an impact on the lives or work of other peopleE) the degree to which a job requires a variety of different activities Answer: AExplanation: The job characteristics model ( JCM) describes jobs in terms of five core job dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity, the degree to which a job requires completion of a whole and identifiable piece of work;task significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which carrying out work activities generates direct and clear information about performance.Diff: 2 Page Ref: 242-243Topic: Motivating by Job Design: The Job Characteristics ModelSkill: AACSB: Analytic SkillsObjective: Job Characteristics ModelQuest. Category: Concept/DefinitionalLO: 14) Which of the following defines autonomy? A) the degree to which a job requires completion of a whole and identifiable piece of workB) the degree to which work activities generates direct and clear information about performanceC) the degree to which a job provides the worker freedom in scheduling and procedureD) the degree to which a job has an impact on the lives or work of other peopleE) the degree to which a job requires a variety of different activities Answer: CExplanation: The job characteristics model ( JCM) describes jobs in terms of five core job dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity, the degree to which a job requires completion of a whole and identifiable piece of work;task significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which carrying out work activities generates direct and clear information about performance.Diff: 2 Page Ref: 242-243Topic: Motivating by Job Design: The Job Characteristics ModelSkill: AACSB: Analytic SkillsObjective: Job Characteristics ModelQuest. Category: Concept/DefinitionalLO: 12Copyright © 2011 Pearson Education, Inc.5) Nikhil is a design manager for a production company. He independently assigns teams, chooses projects, researches trends, and is able to work from home two to three days a week. He provides a status report to the design director once a month. Based on this description, it's safe tosay that Nikhil's job is high in which job characteristic?A) task identityB) feedbackC) autonomyD) task significanceE) skill varietyAnswer: CExplanation: Although Nikhil's job has many job characteristics, the description provided best describes autonomy and Nikhil's freedom and control over his job procedures and assignments. Diff: 2 Page Ref: 242-243Topic: Motivating by Job Design: The Job Characteristics ModelSkill: AACSB: Analytic SkillsObjective: Job Characteristics ModelQuest. Category: ApplicationLO: 16) Dashay is an emergency medical technician. Yesterday she was called to an emergency in a home where a man suffered a heart attack. She was able to resuscitate the man, and while her partners were transporting him to the ambulance she spent 10 minutes calming the 12 year old daughter, who was at home alone with the father. Although exhausted at the end of the day, Dashay felt very good about the father's prognosis and celebrated with a dinner out. Based on this description, it's safe to say that Dashay's job is high in which job characteristic?A) task identityB) feedbackC) autonomyD) task significanceE) skill varietyAnswer: DExplanation: Although Dashay's job has many job characteristics, the description provided best describes Dashay's
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