UA MGMT 310A - chapter 1 robbins_ob14_tif01 (51 pages)

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chapter 1 robbins_ob14_tif01



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chapter 1 robbins_ob14_tif01

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Pages:
51
School:
University of Arizona
Course:
Mgmt 310a - Organization Behavior and Management

Unformatted text preview:

Organizational Behavior 14e Robbins Judge Chapter 1 What Is Organizational Behavior 1 Which of the following is not a reason why business schools have begun to include classes on organizational behavior A to increase manager effectiveness in organizations B to help organizations attract top quality employees C to expand organizations consulting needs D to improve retention of quality workers E to help increase organizations profits Answer C Explanation Understanding human behavior plays an important role in determining a manager s effectiveness Developing managers interpersonal skills helps organizations attract and keep high performing employees Positive social relationships are associated with lower stress at work and lower turnover Finally companies with reputations as good places to work have been found to generate superior financial performance Expanding a company s consulting needs is not a positive reason to teach organizational behavior Diff 2 Page Ref 4 Topic Importance of Interpersonal Skills Skill AACSB Analytic Skills Objective Interpersonal Skills Quest Category Application LO 1 2 Which of the following is most likely to be a belief held by a successful manager A Technical knowledge is all that is needed for success B It is not essential to have sound interpersonal skills C Technical skills are necessary but insufficient alone for success D Effectiveness is not impacted by human behavior E Technical skills do not influence efficiency Answer C Explanation Understanding human behavior plays an important role in determining a manager s effectiveness Developing managers interpersonal skills helps organizations attract and keep high performing employees and create a positive work environment Diff 2 Page Ref 4 Topic Importance of Interpersonal Skills Skill AACSB Analytic Skills Objective Interpersonal Skills Quest Category Application LO 1 1 Copyright 2011 Pearson Education Inc 3 Which of the following would not be considered an organization A a church B a



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