Management 305 1st Edition Lecture 23Outline of Last LectureI. Control ProcessII. Organizational PerformanceIII. Types of ControlOutline of Current Lecture I. ViewsII. Ethical BehaviorIII. Stages of Moral DevelopmentIV. Promoting Ethical BehaviorCurrent LectureCorporate Social Responsibility (CSR)Business intentions beyond legal and economic obligations, doing the right thingsObligation ViewsSocial Obligation: meet economic and legal responsibilities and nothing moreClassical View: maximize profit Responsiveness ViewSocial Responsiveness: engaging in social action in response to popular social needSocioeconomic View: beyond making profits to include protecting and improving society’s welfareThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Triple-Bottom Line (People, Planet, Profit)CSR Predicts-Reputation and customer loyalty-Financial Performance-Positive employee attitudes, productivity and retentionEthical BehaviorEthics-Principles, values and beliefs that define right and wrong behavior-Many decisions managers make require them to consider both the process and who’s affected by the resultStages of Moral DevelopmentPreconventional-Judge an action by its direct consequences Conventional -Judge an action by society’s views and expectations Postconventional-Morality is guided by principles of right and wrong, independent of societal expectationsPromoting Ethical Behavior-Organizational Culture-Protective Mechanisms-Role modeling ethical behavior-Performance goals and appraisals-Employee
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