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CSU MGT 305 - Managing Teams: Conflict

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MGT 305 1st Edition Lecture 12Outline of Last Lecture I. Groups and TypesII. Tuckman’s Stages of DevelopmentIII. Group Formation and DevelopmentOutline of Current Lecture I. Conflict and ManagementII. Views of ConflictIII. Types of ConflictCurrent LectureConflictPerceived as incompatible differences that result in some sort of interference or opposition Different Views of Conflict1) Traditional ViewThe view that all conflict is bad and must be avoided2) Human relations view of conflictThe view that conflict is natural and inevitable outcome in any group3) Interactionist View of ConflictThe view that some conflict is necessary for a group to perform effectively Types of ConflictFunctional Conflicts: conflicts that support a group’s goals and improve its performance Dysfunctional Conflicts: conflicts that prevent a group from achieving its goalsThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Task Conflict: conflicts over content and goals of the workRelationship Conflicts: conflict based on interpersonal relationshipsProcess Conflicts: conflict over how work gets


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CSU MGT 305 - Managing Teams: Conflict

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