Mgt 305 1st Edition Lecture 3Outline Last LectureI. Managers and ManagementII. Roles and SkillsOutline of Current Lecture I. Levels of AnalysisII. Job AttitudesIII. Job SatisfactionIV. Cognitive DissonanceV. Job TheoriesCurrent LectureOrganizational BehaviorsVisible aspects and Hidden AspectsLevels of Analysis-Individual: motivating, how employees feel-Group/Team: roles people have taken, leader, conflict-Organization: structure, culture, policiesThe main goal is to explain, predict and influence:-Productivity -Absenteeism/TardinessThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.-Turnover-Organizational citizenship behaviors (OCBs)Job Attitudes: -Job Satisfaction-Counterproductive work behavior (CWB)Job Attitudes:-Affective feelings-Behavioral actions-Cognitive thoughtsJob Satisfaction:-Abseentism-Turnover-Job performance -OCBs-Workplace devianceOther job attitudes: -Job involvement really value your job; part of yourself-Organizational Commitment committed and loyal-Organizational Support organization values the worker-Employee Engagement being present; engagedCognitive Dissonance: incompatibility between behavior and actionJob Characteristics TheoryJob Characteristics Psychological States Personal and Work OutcomesJob Enrichment (Skill Variety, Task Variety, Task Significance, Autonomy, Feedback)Work Adjustment Theory SatisfactionAbilities ↑ Requirements | | Person Environment | | Values ↓ Reinforces
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