MGT 305 1st Edition Lecture 13Outline of Last Lecture I. Conflict and ManagementII. Views of ConflictIII. Types of ConflictOutline of Current Lecture I. Work Teams vs. Work GroupsII. Types of Work TeamsCurrent LectureWork TeamsGroups whose members work intensely on a specific, common goal using their positive synergy, individual and mutual accountability, and complementary skillsWork Teams-Leadership role is shared -Accountable to self and team-Teams creates specific purpose-Work is done collectively-Performance is measured directly by evaluating collective work outputWork Groups-One leader clearly in charge-Purpose is same as broader organizational structure-Work is done individually-Performance is measured indirectly according to its influence on othersThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Types of Work TeamsProblem-Solving TeamA team from the same department or functional area that’s involved in efforts to improve work activities or to solve specific problemsSelf-Managed Work TeamA type of work team that operates without a manager and is responsible for a complete work process or segment Cross-Functional TeamA work team composed of individuals from various functional specialties Virtual TeamA type of work team that uses technology to link physically dispersed members in order to achieve a common
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