MGMT 305 1st Edition Lecture 10Outline of Last Lecture I. Communication Methods Outline of Current Lecture II. Major Forms of Technology: Individual vs. CollaboratingIII. Technology-Mediated CommunicationIV. Advantages and Disadvantages V. Communication in Companies and Organizational ConcernsVI. Email EtiquetteCurrent Lecture- Major Forms of Technology: Individual:-Email-Phone-Instant Messaging-VideoCollaborative: -Google Drive-Drop Box-Company Database- Technology-Mediated Communication:These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.A term utilized to describe a form of communication which is mediated through technology, and is usually cheaper and faster than other standard communication methods. Some of the things we lose with this type of communication are face-to-face contact and non-verbal communication.Advantages: -Fast-Easy (usually)-Cheap (usually)-Provides collaborative opportunities-Performance monitoringDisadvantages:-Distraction-24/7 Connectivity-Privacy Concerns- Important Communication for Companies:-Communicating with customers-Input from employees-Get information to employees- Organizational Concerns-Lack of personal contact-Legal and Security Issues- Email Etiquette (Things to do and not to do when writing an email)1. 1st sentence say what you need2. Be succinct 3. Use paragraphs4. GIYF (Google is your friend)5. Is this repeatable?6. Attend to “Reply All”/ “BBC”7. Never email angrily8. Avoid unprofessional markers9. Timely response10. Use strategic
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