Management 305 1st Edition Lecture 23 Outline of Last Lecture I Control Process II Organizational Performance III Types of Control Outline of Current Lecture I Views II Ethical Behavior III Stages of Moral Development IV Promoting Ethical Behavior Current Lecture Corporate Social Responsibility CSR Business intentions beyond legal and economic obligations doing the right things Obligation Views Social Obligation meet economic and legal responsibilities and nothing more Classical View maximize profit Responsiveness View Social Responsiveness engaging in social action in response to popular social need Socioeconomic View beyond making profits to include protecting and improving society s welfare These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Triple Bottom Line People Planet Profit CSR Predicts Reputation and customer loyalty Financial Performance Positive employee attitudes productivity and retention Ethical Behavior Ethics Principles values and beliefs that define right and wrong behavior Many decisions managers make require them to consider both the process and who s affected by the result Stages of Moral Development Preconventional Judge an action by its direct consequences Conventional Judge an action by society s views and expectations Postconventional Morality is guided by principles of right and wrong independent of societal expectations Promoting Ethical Behavior Organizational Culture Protective Mechanisms Role modeling ethical behavior Performance goals and appraisals Employee Selection
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