MGT 305 1st Edition Lecture 13 Outline of Last Lecture I Conflict and Management II Views of Conflict III Types of Conflict Outline of Current Lecture I Work Teams vs Work Groups II Types of Work Teams Current Lecture Work Teams Groups whose members work intensely on a specific common goal using their positive synergy individual and mutual accountability and complementary skills Work Teams Leadership role is shared Accountable to self and team Teams creates specific purpose Work is done collectively Performance is measured directly by evaluating collective work output Work Groups One leader clearly in charge Purpose is same as broader organizational structure Work is done individually Performance is measured indirectly according to its influence on others These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Types of Work Teams Problem Solving Team A team from the same department or functional area that s involved in efforts to improve work activities or to solve specific problems Self Managed Work Team A type of work team that operates without a manager and is responsible for a complete work process or segment Cross Functional Team A work team composed of individuals from various functional specialties Virtual Team A type of work team that uses technology to link physically dispersed members in order to achieve a common goal
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