MGT 305 1st Edition Lecture 12 Outline of Last Lecture I Groups and Types II Tuckman s Stages of Development III Group Formation and Development Outline of Current Lecture I II III Conflict and Management Views of Conflict Types of Conflict Current Lecture Conflict Perceived as incompatible differences that result in some sort of interference or opposition Different Views of Conflict 1 Traditional View The view that all conflict is bad and must be avoided 2 Human relations view of conflict The view that conflict is natural and inevitable outcome in any group 3 Interactionist View of Conflict The view that some conflict is necessary for a group to perform effectively Types of Conflict Functional Conflicts conflicts that support a group s goals and improve its performance Dysfunctional Conflicts conflicts that prevent a group from achieving its goals These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Task Conflict conflicts over content and goals of the work Relationship Conflicts conflict based on interpersonal relationships Process Conflicts conflict over how work gets done
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