MGMT 305 1st Edition Lecture 10 Outline of Last Lecture I Communication Methods Outline of Current Lecture II Major Forms of Technology Individual vs Collaborating III Technology Mediated Communication IV Advantages and Disadvantages V Communication in Companies and Organizational Concerns VI Email Etiquette Current Lecture Major Forms of Technology Individual Email Phone Instant Messaging Video Collaborative Google Drive Drop Box Company Database Technology Mediated Communication These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute A term utilized to describe a form of communication which is mediated through technology and is usually cheaper and faster than other standard communication methods Some of the things we lose with this type of communication are face to face contact and non verbal communication Advantages Fast Easy usually Cheap usually Provides collaborative opportunities Performance monitoring Disadvantages Distraction 24 7 Connectivity Privacy Concerns Important Communication for Companies Communicating with customers Input from employees Get information to employees Organizational Concerns Lack of personal contact Legal and Security Issues Email Etiquette Things to do and not to do when writing an email 1 2 3 4 1st sentence say what you need Be succinct Use paragraphs GIYF Google is your friend 5 6 7 8 9 Is this repeatable Attend to Reply All BBC Never email angrily Avoid unprofessional markers Timely response 10 Use strategic subjects
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