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UConn COMM 1000 - Different Types of Communication

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COMM 1000 1nd Edition Lecture 5 Outline of Last Lecture I. Course Introduction and Explanation of SyllabusOutline of Current Lecture II. Human CommunicationA. Input B. FiltersC. MessagesD. ChannelsE. InterferencesIII. Transactional modelIV. Intrapersonal CommunicationV. Interpersonal CommunicationA. InterviewingB. Intercultural C. Small GroupsD. Public CommunicationE. Organizational CommunicationF. Mass CommunicationCurrent LectureHuman Communication is…- The process of managing messages for the purpose of creating shared meaningo Chang tone of voice, the way you are standing- A transaction between at least two people who are simultaneously sending and receiving messages to and from one anothero Transactional modelo Sending and receiving, even if you are just sitting still - Model of human communication-spiral modelo Something that is said always stays thereThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.- Input- all the stimuli, both past and present, which give us our information about the worldo Beliefs, opinions, factso We don’t experience and process the same things- Filters- idiosyncratic, physiological and psychologicalo Stereotypes-used to filter out messages; which comes from inputo Related to interference- Messages:o Can be verbal and nonverbalo Can be intentional and unintentional Are usually a combination of the twoo Communication is usually seen as a “whole” made up of multiple messages sent at once Word choice, tone, standing- Channels:o The medium through which a message is sento We usually become aware of the channels that we need when one or more of them becomes unavailable Texting and facebooko Selecting an appropriate channel is a skill Emailing is not always appropriate to use with an email that needs a long response When angry, emailing is also a poor choice- Interference (noise)o Anything that prevents the message from being received or from the intended meaning being correctly understoodo Technical interference-noise, in the room or vicinity; blocks or distorts messageo Semantic interference-word meaning- Transactional modelo Listening is a process You must pay attentiono Feedback Facial expressions, someone nodding their head agreeingo Time  Delays and pauses- Levels (Contexts) of Communication (NO “S”)o Divided by different units of analysiso What do you study A pair of people, a group, society- Intrapersonal Communicationo Within one person-talking to self, diaryo Perception Making attributions Forming impressions- Interpersonal Communicationo Communication with another (dyad)o Basic unit of Communication Most personal (developing intimacy) Face-to-face of point-to-point- Interviewing o Communication transaction focused on a question answer pattern Mostly formal Face to face or mediatedo Examples Doctors office, jobs, court room- Intercultural/intergroupo Communication between members of different groups Interaction and identity influenced by group membership You might affiliate yourself with similar groupso Examples Language, ethnicity, gender, age groups- Small groupso The process by which 3 or more members of a group exchange verbal or nonverbal messages in an attempt to influence one another Achieving common goal (social or task)o Examples Families, juries, committees, peer group- Public communicationo 1 or a few individuals to an audience Occurs in public rather than private places Relatively formal, structure in order for people to remember ideas Face-to-face but with a “distance” Relatively one-wayo Examples Lectures, commencement, church- Organizational Communicationo Sets of small groups that are networked togethero Communication among members of organizations Deliberately designed (often large #s of people) Formal and informal networks, rules, normso Examples Hospitals, churches, businesses, schools- Mass communicationo Messages disseminated on large scale  Mediated (print or electronic) Typically professional communicators Less immediate feedbacko Examples TV, radio, movies, books, video


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UConn COMM 1000 - Different Types of Communication

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