Chapter 29 Private Club Operations Club defined as a group of persons organized or united for social literary ath letic political or other purposes Membership is the only difference in clubs Membership gives you access to around 200 other clubs Different types of clubs Yacht Clubs Military Clubs Professional Clubs Social Clubs City Clubs Athletic Clubs Fraternal Clubs University Clubs There is an increasing market for private clubs People join clubs to Engage in social interactions Surround themselves by others who have similar interests The U S Club industry has over 14 000 clubs Club Managers Association of America CMAA CMAA is the premier industry associa tion for club managers Big opportunity for networking in the hospitality industry All clubs have members private or public have members ALL members pay a Initiation fee when first joining Dues which are usually monthly Country clubs are the largest type of club taking up 80 of the industry Main focus is golf course Provide other services Swimming Tennis etc Country Clubs offer 2 main types of memberships 1 Full Member has access to all services and all facilities 2 Social Member usually has access to all services EXCEPT the golf course Where are country clubs usually focused around Community neighborhoods set up around a country club Yacht Clubs either near or on the water 4 of the industry City Clubs 2nd largest type of club in the industry 11 Usually in downtown or urban neighborhoods Most Provide athletic facilities Equity Clubs VS Proprietary Clubs Equity Clubs Non profit Owned organized by its members OLDEST style of ownership Proprietary Clubs Operated for profit Owned by either a Corporation Company Business Investor OR individual General manager oversees things hires personal and has him do the work for All clubs have different types of memberships Social membership pay a fee and go to the functions parties Full membership Play sports goto functions anything is available to you Golf membership Purely go for golfing Different prices for each membership him Public golf course Private golf course CMAA Club Managers Association of America Networking opportunity Oldest and most widely respected association representing club management profes sionals Started in 1920 s first meeting 1927 National Club Association NCA Provide support and information for club leaders Strengthen financial health and protect their assets Assist clubs in complying with laws and regulations Chapter 30 Casinos Which states do not have casinos Utah Hawaii are the only states with no form of legalized gaming Front of House PIT How table games are arranged anywhere from 2 8 tables Up front when you walk in are slot machines PIT tables are further back Cage Bank where all of the money is kept Back of House Accounting main department that manages the immense cash holdings that flow through the casino Surveillance and Security Responsibility for the surveillance of the gaming areas as well as the general safety and security of the casino property Surveillance Crew Casinos often hire Cheaters for surveillance giving them a deal of lowering their sentence if they help them catch cheaters Other Business Support Departments Human Resources marketing and general administrative departments Different Forms of Gambling Outside the Casino Sports betting including horse and dog track Internet Gambling Dealer schools Usually Blackjack is where dealers start off then PIT or cage Government cannot completely control the operation or the content of the Web There fore there will always be internet gambling Chapter 31 Cruise Ships Industry set to reach 14 million passengers annually by 2011 Cruise line industry generates nearly 19 Billion in revenue What is not included in the price of a cruise Alcoholic Beverages gambling debts shopping liquor photos health spas internet cafes tipping phone calls seasickness inoculations and shore excursions Ports Not all ports can handle every cruise ship this is due to the size of the cruise ship if it will fit or not Cruise Ship Itself Cruise ships range in size anywhere from 10 stories high carrying 6 400 passengers to as little as 400 passengers on a ferry Cruise Lines International Association CLIA Worlds premier cruise marketing and training association comprising 21 major cruise lines and 16 500 travel agencies Goal is to promote desirability diversity and high value of cruise vacation experi 3 types of cruise lines Contemporary Luxury and Premium ence Major Cruise Lines Over 30 000 different cruises to choose from each year and about 2 000 cruise desti nations Cruises range from a day getaway cruise to around the world in 180 days More ships going to alaska and caribbean destinations Staying within the united states One negative thing about employment in the cruise business Away from home major ity of the time
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