Chapter 21 Food Wine Distribution Services Food distributers are also known as vendors Distribution Service Industry Is the vast network of peripheral companies that help hospitality enterprises get their products and services from creation to consumption Careers in distribution services Purchasing agents Information technology Accountants Human resources hire and fire people Warehouse managers Delivery drivers Food inspectors Street Sales Sales Representatives Need to have a clear understanding in the market Often meet weekly with hospitality operators Provide information on cost cutting ideas Introduce new product lines Food Distribution Also known as Vendors Purveyors Food product suppliers work directly with farmers meat and poultry packaging plants fish and seafood houses dairies and food processing plants Meat and poultry is usually delivered three to four times a week Foodservice design Conceptualization and implementation of food preparation projects Design of the kitchen and the menu utensils in the kitchen 4 Basic areas of their job 1 Planning 2 Equipment 3 Productivity how many employees 4 Presentation how to present the food An integral relationship exists between equipment planning productivity and presentation of final product More ethnic options because our customers are traveling a lot Increase in ethnic cuisine Liquor Distribution Wine Beer Spirits Liquor distribution sales representatives work closely with wine producers The beer industry and market placement has become very and distributors important competitive An important way liquor distributors provide a service to the hospitality Sales reps work with restaurants to pair wines with food menu items IMPORTANT FACTORS TO CUSTOMERS Wine Pairing industry Nutritional content The origin of the food Ingredients more knowledgeable The menus now include this information because customers have become Equipment and suppliers Specialize in an area Work directly with food service operations Supplying kitchen equipment Providing paper and cleaning products Kitchen design and layout Menu design Sanitation needs Leaders in Food Service Equipment Distribution Edward Don Company Sell a variety of objects Restaurant Equipment World INC 1st ever online restaurant equipment website The career opportunities in this industry are technology human resources Linens Linen ranging from very luxurious to normal types is used by various hospitality operations depending upon their requirements Guestrooms restaurants banquets fitness center and employees all create soiled linens towers tablecloths and uniforms AC linens is used by hotels and is world wide known AC stands for Atlantic city AC does laundry Furniture s Fixtures and Equipment FF E Cost effective FF E demands professionals who fully understand the variables involved Most purchasers are Non Standard Custom made Technology effectively and efficiently exceptional guest service Used throughout the hospitality industry to better serve guests more IT systems help hospitality businesses reach their goals of providing Most places only hire someone with a background in technology Product development and web design are two areas where one can blend career interests in both technology and hospitality Trends in Distribution Services Smoke free by law 50 of the nations restaurants and bars 70 expected by years end customers smoke Menu trends More ethnic options Healthier options If the total food sales of an operation is under 10 they are allowed to let the Nutrition Information availability Beer industry Expanded product line low alcohol and non alcoholic beers Award winning kitchen innovations Made to order ice cream from a vending machine sized innovation better refrigeration with data memory iConnect Distribution services are the backbone of the hospitality industry Chapter 25 Sports and Entertainment Centers Origin Sport and Entertainment Services People have long traveled to central locations to attend sporting events and enjoy accompanying entertainment Today s mega event entertainment began 5th century B C Greek Olympic Games Greeks and Romans Gladiators at the Roman Coliseum Medieval Europe Jousting Late 19th century initiation of team competitions in football soccer and baseball Sports and entertainment complexes offer a focal point for urban development and or revitalization Development of sports and entertainment complexes in the U S follows influencing factors aimed at maintaining a vital downtown district in cities Societies movement to suburbs in the 1970 s hurt inner cities Efforts to revive downtown areas tried to capitalize on identifiable advantages Unique cultural experiences in historical urban neighborhoods 1 Access to transportation 2 Expansive public parking spaces 3 Existing large sports venues such as stadiums and arenas Steady growth of the events and meetings market Continued presence of downtown business workers Festival Marketplaces Entertainment Centers 1980 s developer James W Rouse integrates these aspects to create the festival market place originating in Boston Integrated downtown Cultural districts Convention facilities Entertainment facilities Utilized natural Urban boundaries waterfronts and bridges Created the space that was safe and easily accessible to pedestrian traffic Still remain successful in many cities in the US Pier 39 in San Francisco Union Station in Washington DC Other forms of entertainment centers gained popularity Location Based Entertainment sites LBEs Common denominator Entertainment sites anchored by large cinema Combine entertainment dining and specialty retail Usually have a large sports arena within facility EX The Verizon Center In Washington DC Factors that contribute to growth People have more leisure time Increased disposable income of customers Growing market of those seeking family entertainment Aggressive financing incentives from public and private institutions Urban Entertainment Centers and Districts Urban Entertainment Centers UECs Created between retail and large scale entertainment companies in 1990 s A place for adult oriented urban entertainment Keyword Adult entertainment One of the first UFC was Time Square NYC Disney and NYC Draws primarily on city tourist traffic but also serves local residents UFC s have linked with other preexisting facilities services Expanded to become urban entertainment districts or mega developments Extensive destinations Offer broad appeal to many different customers Venue Management
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