Study Guide for HFT 1000 - Fall 2013There are 6 Modules for this test; therefore, you should be familiar with the five bulleted items for each module in preparation for exam 2. The final exam consists of 50 questions, multiple choice or true/false.Module 7- What are the Types of RVs (classifications) (you will see photos of Class A, etc.)o 2 Categories Motor Homes- Type A- largest- Type B- smallest- Type C- middle Towable- Folding camping trailers- Truck campers- Conventional/sport utility travel trailers- Fifth-wheel travel trailers- Understand Why Do People Choose RVs? (Reasons 1-7, several slides)o Flexibility and convenience Hassle free way to see America Go wherever/whenevero Comfort Kitchens and baths Rooms slide Air and heat Tv and amenitieso Family appeal Pleasant way to travel as family Improve family communications Strengthens family relationshipso Affordability More affordable than other traveling Save up to 74%o Lure of the outdoors Many sites to see Comfort of home Able to haul: atv, etco Versatility Year-round for wide variety of purposes in addition to traveling (shopping, sporting events, horse shows)o Rentals available Try one before you buy one Grew 34% in 2004 - On the slide Higher Gas Prices, how many miles per gallon does the average RV get?o RV’s usually get 6-7 mpg- Which age group is listed on the slide, ‘The Recession’ as RV enthusiasts despite ‘difficult purchasing conditions’?o Baby Boomers- What is the predicted future of the RV Market (no need to click on the link, just know the slide bulletso That the purchases will increaseo Ownership for ages in 35-54 seems to be the largesto Green technologies/ fuel efficient / lighter and smaller ones will be madeo Smaller number of manufacturerso Major brands will emerge under new managemento RV lemon law o Government will impose more rules and laws on RV industryo More RV parks and camping facilitieso More people will rent RV to test Module 8- What is the percentage of person-trips made by auto (slide 8)o 80% of person-trips are made by auto is the U.S- Understand the trend depicted on the slide #of Rental Cars in the US (slide 19)\o It goes down and up for about 4 years at a time and in 2010 we are on a decline- Who is the leader in the Rental Car Industry (slide 32)o Enterprise is by far the number 1 leader in revenue at $7.4 billion- What are the two major markets in the Rental Car Industry (slide 40)o Corporate- Cars distributed to airports and hotelso Leisure- Cars distributed to agency owned facilities that are conveniently located within most major roads and metropolitan areas- What are the complaints of the current Rental Car Industry on the slide The Recession (slide 49)o Dirty carso Less serviceo Longer lineso Fewer choices of models/makes of cars- Who was Joe Saunders first customer at Rent a Car in 1906. Who did the customer have with him?o His first customer was a traveling salesman who had a date with a local girlModule 9- Why do people choose the Rail System (slide 6)o The primary goal of any passenger transportation system is to provide mobility enabling people to move from place to placeo Other goals Safety Reliable Speed Convenience Comfort- When did the first steam locomotive open for service (day, date, and city), slide/video 9o Christmas day of 1830 in Charleston - What company is the primary provider of Rail Service in the US (slide 19)?o Amtrak - What has the US National Park Service considered installing within Yosemite National Park (slide 30)?o Installing a solar powered train in effort to eliminate automobobile traffic and pollution- Know the bullets on International Rail Service (slide 36)o Passenger rail service is more important outside of North Americao Rail service industry is still very important un Europe and Asia countries Faster and cheaper than air High speed trains carry passengers from large population centers Chunnel (1994) allows travelers to travel between Europe and UK bytrain- Who built the railroad from St. Augustine to Miami? What college is named after him?o Henry Flagler and Flagler University is named after himModule 10- Know the bullets on The Cruise Industry o It is the fastest growing segment of travel in USo 2100% growth since 1970 (50015 million)- What is the Average Length of Cruise in 2009?o In 2009 the average length was 7.2- What are the three top states producing the most cruise passengers?o Florida o California o Texas- How much of cruise vacations are books through travel agents?o 90%- Cruise sales account for more than half o all vacation sales among travel agents- What are the Pros to Cruising?o Variety of choices for every budget, eating habit, and activity levelo No need for money on necessities (Cashless Society)o Meals, activities, and entertainment are paid for in advanceModule 11- What are the 6 A’s (Tourist Destination Factors)o Attractiono Activitieso Accesso Accommodationo Amenitieso Ancillary Service- On the slide, 3. Attractions are economic engines, what are the benefits of a region in which attractions are located?o They provide economic benefit to the region in which they are located Consider expenditure by travelers in- Transportation- Lodging- Food and beverage- Shopping in local stores/mallssouveneir purchase- Guided tours- Ancillary activities - On the slide, Attractions, know the bullets under ‘Tourist attractions are defined as:’o Cultural and historical iteso Natural landmarkso Officially designated spaces- What are examples of man-made attractions?o Amusement arcadeso Amusement parkso Theme Parkso Gaming events- How many sites is the National Park Service responsible for managing?o 391Module 12- Know the bullets on the slide ‘Heritage Tourism’o Basic concepts Original cultural and natural material Built environment Archaeological resource Intangible heritage Natural heritage- Know the bullets on the slide ‘The New Tourists’…this is what the new tourist expectso Experienceso Activityo Creativeo Dynamic Interpretationo Participationo Learning- On the slide, 2009 National Research Study on US Cultural and Heritage Travel, what are the five different types of cultural and heritage travelers?o Passionateo Well-roundedo Aspirationalo Self-guidedo Keeping it light- What are the top 10 Cultural and Heritage Activities (note that over 50% participated in all activities/sites listed)?o At least 50%
View Full Document
Unlocking...