Hospitality Management Test 5 Study Guide Chapter 21 Food Wine and Distribution Services Distribution services o Vast network of peripheral companies that help hospitality enterprises get their products and services from creation to consumption Purchasing agents Information technology Accountants Human resources Warehouse managers Delivery drivers Food directors Street sales Many of these require face to face meetings w hospitality managers weekly Provide info on o Cost cutting ideas Introduce new or improved products Assist in o Many career possibilities menu development Hospitality industry utilizes thousands of goods and services in daily operations ops Food and Beverage o Food distribution Chefs and kitchen managers determine price quality and quantity of food products Food vendors seek out former restaurant managers and employees w knowledge of food products and ops to fill positions in the industry Food distributors aka vendors or purveyors supply Fruit and veggies Meats and poultry Seafood Dairy products Coffee and beverages Break and baked goods Dry canned frozen products and Everything else needed for the food service operator Food product suppliers work directly w farmers meat and poultry packaging plants fish and seafood houses dairies and food processing plants Many are small businesses that may carry a certain type of food Dairy products and fresh baked goods breads delivered daily to restaurants Considered standing order in which operators receive same amount of product every day Fresh produce fruits and veggies distributors purchase products daily from a central distributor Act as an intermediary delivery deliver to food service operators for a profit Some seafood distributors operate the same way Others purchase large amounts of fish and butcher or fillet the fish on premise to be delivered daily Meats and poultry also often butchered on premise according to food service operators specifications Generally delivered 3 4 times a week Dry canned frozen food products as well as coffee can be delivered 1 2 times per week Some food distributors carry a full line of products all the ones mentioned above Sysco o One of the largest food service distributors in the US o Provide full line of food products along with food service equipment paper products and cleaning supplies o Also provides services of food service operators in kitchen design and cost cutting consultation US Food Service and Sysco are two companies that employ sales reps and are considered total suppliers Supply everything brand name products to equipment and supplies Many chain food service operations and multiunit operations purchase products exclusively from system distributors System distributors are commonly owned by the same corporations that own the chain food service operations o o o Allows the chain operation to control the quality and consistency of products o Also enables the organization to purchase in large volumes at reduced prices economies of scale o Food service design Another emerging peripheral career opportunity under the food and beverage sector Integral relationship exists between equipment planning productivity and presentation of the final product Has the capacity to affect the interior and architectural design of product Food service consultant must be prepared to participate in all aspects of the project Consulting firms provide successful conceptualization implementation of food pep projects example is JEM Associates in NJ o They provide a full range of services from menu development through staff education which ensues successful turnkey product for new or retrofit installation o Clients include large and small corporate and private clients in Casino resorts Schools Correctional facilities Retirement communities Health care Industrial food procession Mass production facilities Food service consultant provides services through design and construction phases until the business is on stable footing o Liquor distribution Wine beer and spirits are typically purchases on a weekly basis Distribution of alcoholic beverages starts with the producers and ends on the guests palates Most liquor distributors operate the same ways despite local or state laws Liquor distribution sales reps work closely w wine producers and distributors Liquor sales reps typically attend wine tasting and training seminars to properly represent the products they sell Pass their knowledge to restaurant club bar and catering operators o o Hope is to get wines they represent included on the operations wine list o Very competitive Wine pairing is very important way liquor distributors provide services to hospitality Sales reps work w restaurateurs to pair wines w food menu items o Must be familiar with not just domestic and int l wines but also liqueurs beers and spirits o This segment of industry offers other positions in purchasing accounting and finance warehouse management and marketing Promotions are also important Huge part of selling products is getting guests to try them Bars and restaurants will work w sales reps and marketing department to promote certain beverages on specific nights o Give away free or reduced price samples o Promotions also include entertainment product logo giveaways shorts caps key chains and interactive games Equipment and supplies o All food service ops purchase nonfood products from vendors Everything from a broiler oven to a mop handle to paper towels Industry offers thousands of products that help operators maintain their workplaces Equipment and supplies industry works directly w food service operations o Supplies offer consulting advice in areas such as Kitchen design and layout Equipment Menu design Sanitation needs o Edward Don Company Company that specializes in providing equipment and supplies Leader in food service equipment distribution Provides equipment to o Restaurants Government institutions Hospitals Hotel Schools Also offers o Bar and foundation supplies Catering and cooking equipment Tableware Tables and chairs Paper goods Cleaning products 12 000 other products o Company distributes nationwide founded 1921 in Chicago by Edward Don o Restaurant Equipment World Inc World leader of online restaurant equipment sales installation design and export Owns and operates a network of 175 product specific Web sites Database of over 20 000 catalog items w photos In business over 28 years Site features REX the restaurant equipment search engine o Food service equipment
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