CH 28 Meetings and Events Management Questions Answers A destination in search of an audience is Event What is an audience in search of a destination Meeting Describe a convention A special type meeting held in specific location A larger business or educational meeting without a trade show is referred to as a Conference Meetings and events represent billion dollars of the national economy 240 Billion annually What is the role of a meeting planner Planners coordinate every detail of meetings conventions from the speakers and meeting location to arranging for printed materials and audiovisual equipment Corporations Associations Government agencies Civic groups Religious organizations Which are considered industry meeting categories A companies meeting is successful when they can improve the Development of engaged employees More satisfied employees and increased Improvements in the corporate culture retention When you re planning event meeting your 1st step is 1st step is determining the purpose What is the message or impression the sponsoring organization wants to send What is a RFP How do we gauge the degree of success of an event Request for proposal Gauge success by Why is marketing less important to corporate meeting planners Surveying attendees Return on investment more precise Marketing is less important for corporate meeting planners because employees are often required to attend What is the role of the convention service manager Convention service managers act as liaisons between the meeting facility and planners A well organized event can turn a place into a Destination What is an In kind sponsor Provided through the donation of products or services These 2 departments in hotels deal directly with meeting and events Sales and Convention services CH 31 Cruise Ships Which is the most popular destination for cruise lines Caribbean Which is the down side of working for a cruise line The downside is that the crew is away from their family friends for long periods of time What is a flag of convenience Why do they have this flag All cruise ships except one are registered in other countries such as Panama and Liberia This is referred to as a flag of convenience When flying a flag of convenience of another country the cruise line does not have to follow United States standards in regard to taxes and minimum wage requirements Cruise Lines International Association Goal Promote desirability diversity and high value of vacation experience What is the CLIA What is the principle goal CLIA divides the cruise lines into 3 groups which are they Divides cruises by 1 Contemporary 2 Luxury 3 Premium What is a tender Which were some of the most famous ships on which the very wealthy traveled across the ocean Tenders a small boat take passengers from the cruise ship to shore if the ship is too large to dock SS France Queen Mary and the ships of the White Star Line What percentage of adults has never been on a cruise 83 Why did Alaska cruises become so popular after 9 11 Alaska cruises became more popular after 9 11 because people were afraid to travel outside US waters How do they measure the size of a ship What do they use Size measure in gross tonnage GRT What are the pros and cons of cruising Pros Do not need money for necessities Meals activities and entertainment are Cashless society paid for in advance of trip What s not included in the cruise price Cons Why are there fewer ports being used for cruise departures Ships are getting way to big What are some of the new trends in cruising Voyages to Antarctica Flexible dining options More large resort ships Multi generational cruises Single parent cruises Variety of adventures ashore A cabin maybe called And beds are called Cabin stateroom Bed berth How do major cruise lines differ Which is the largest cruise line in the world number of ships Royal Caribbean What is the job of a cruise director All offer a wide variety of itineraries food and entertainment The lines differ in facilities space food and service Each line has their own specialty Responsible for ensuring that guests are enjoying themselves He she is in charge of arranging activities and procuring entertainment on the ship CH 33 Education Careers in Hospitality Why is there such a demand for educators in hospitality How did hospitality education begin What are the teaching qualifications and responsibilities in secondary and vocational schools The demand for hospitality and tourism educators is derived directly from demand for people working in the hospitality and tourism industry all of whom have to be educated and trained in some fashion Qualifications Bachelors degree and teaching certificate Responsibilities teach daily and follow secondary school schedule This type of educator prepares students or careers in restaurant catering and banquets Culinary Schools Educators teaching at a university have their duties separated into 3 areas which are they What are the academic qualifications required to teach a two year college and how many classes do they teach Teaching Research Service Components Qualifications masters level degree and few years experience in at least one sector of the industry Teach 3 or 4 courses per semester Which type of educator usually prepares students for management positions 4 year college and University This degree is considered a terminal degree PhD EdD JD International culinary programs tend to require yrs in Europe and yrs in Asia and Australia 2 4 Which degree has become the minimum credential for middle to upper level management 4 year programs Which is the strongest indicator of salaries in universities Faculty rank
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