Chapter 27 1 What is the meaning of Travel Management Company What were they called before 2 What are the benefits to the traveler when a Travel Management Co buys in great volume 3 Who is Thomas Cook What business did he start and when 4 What is the function of a specialized leisure agency 5 This type of travel management co has grown rapidly 6 Historically the commission for a travel management co was for airline tickets 7 What are consolidators are known as 8 Corporate agencies rely on revenue from where 9 How did the modern travel agency begin 10 How do tour operators make their profits 11 What of the travel industry is represented by travel management companies 12 What is the function of International Airline Travel Agent Network 13 What was the first hotel chain to put all properties on the internet 14 What is a receptive operator 15 How have suppliers been able to lower prices Chapter 28 1 What is the difference between and event and a meeting 2 What are the two departments in hotels that deal directly with meetings and events 3 What is an inkind sponsor What do they provide to an event 4 What is a convention 5 What is the role of meeting planners 6 What are the standard meeting categories 7 What does SMERF mean stand for 8 How do companies consider a meeting a success 9 What are the meeting planning functions 5 10 What is the first step in planning an event meeting 11 What is an RFP 12 How does a well organized event impact a destination 13 How important is marketing to a planner of a large corporation meeting 14 What is used to measure the degree of success of an event Chapter 31 Is there potential for growth in future cruise lines And if so why 1 Which company owns the largest ships 2 Why are there fewer ports used for cruise departures 3 When did Alaska cruises become popular and why 4 What are some of the new expanding concepts activities in cruise ships 5 What of Americans have been on a cruise 6 How much revenue does the cruise line industry generate annually 7 8 Review the names of famous ships 9 10 What is the tender 11 What is the CLIA And how does is divide the cruise ships 12 Where is the most popular destination 13 What are the pros and cons for working on a cruise line 14 What is meant by flying a flag of convenience 15 What are some of the new trends in cruising List famous ships used to cross the Atlantic Chapter 33 1 This type of educator prepares students for careers in restaurants catering and banquets 2 3 In the early 1900s hospitality education started as what type of training And in which schools It is considered the largest industry in the world 3rd largest industry in the U S and is expected to contribute 3 4 to the GDP in 2010 what industry is it 4 In which degree programs has there been a significant growth through the last 2 decades 5 Employees needed in the hospitality industry have created a demand for more 6 If you teach at a 2 year college you usually hold a degree and teach how many courses per semester If your duties as an educator involve research service and teaching you must be teaching at a In international programs in Europe schools require how many years of training How many years are required in Australia and Asia 7 8 9 Faculty rank is the strongest indicator of in a university 10 This degree has become a minimum credential for middle and upper management 11 A university professor has the following assignments and responsibilities 12 What 4 year institutions offer the best salaries
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