1 Know what Commercial and non commercial restaurants are Commercial main goal is to make profits restaurants Non Commercial main goal is not food service school lunches hospital cafeterias 2 Know resumes cover letters and thank you notes Resume document that lists a person s personal and professional qualifications for a position your personal advertisement Cover Letter Introduces you content should highlight personal and professional Thank You Notes should be mailed the same day of your interview it will make experience a lasting impression 3 Know the major career fields of Hospitality 4 major career fields food lodging tourism and recreation 4 Know LLC S Corp Partnership Sole Proprietor LLC limited liability company lets you have a mix of a corporation and a partnership Corporation because you have limited liability if a tragedy happened and partnership because you can pass through income taxation S Corp do not pay any federal income taxes Instead the corporation s income or losses are divided among and passed through to its shareholders The shareholders must then report the income or loss on their own individual income tax returns Partnership have equal responsibility in the company and equal liability Sole Proprietor owned and run by one person so they have unlimited responsibility for all losses and debts 5 Occupancy percentage Ratio relating the number of rooms sold to the number of rooms available 6 Restaurant success or failure rates Failure rate of independent restaurants o 50 within the first year of operation o 90 within the first 3 years of operation 7 HR responsibilities Planning Staffing Training and Development Turnover and Employee Loyalty Evaluation Compensation and Benefits Health and Safety Legislation LARGEST responsibility of the HR department is legislation 8 Job Analysis Job Descritpion Job Specification JOb Design Job analysis what work needs to be done Job Description identifies the tasks responsibilities and duties under which jobs are performed Job Specifications the knowledge skills and abilities necessary to perform the position Job Design Determines how the job should be performd and organized 9 Types of Law Common Law developed through case law decisions made by judges Constitutional Law oversees the exercise of the constitution Administrative Law Regulates powers and procedures of public agencies Public Policy Law or actions undertaken by a governmental body to address issues which affect the pubic at large Civil Law Disputes between individuals 11 Boutiques B B s Upscale Luxury etc Boutiques Small uniquely designed hotels 100 rooms or less contemporary offering unique personalized service and high tech facilities Bed and Breakfast Independently owned and operated with owner living on premises Meant for shorter vacations Upscale Luxury Emphasizes SERVICE and many amenities 12 Front and Back of the house Jobs Front of house Back of house Maitre d in charge of all aspects of service Sommelier assist guests with choosing wine Service staff Captian runs area of dining room and waiters Executive Chef In charge of all kitchen operations star attraction of the property Sous Chef Prepares the food during service and organizes the kitchen Clean up 13 Who pays sales commission on a house The seller takes on the burden of that fee 14 How many play golf how much does golf give to charity economic impact of golf How many play 30 million Americans a year How much goes to charity the only number I found was 3 501 on a chart from his powerpoint Economic Impact 76 Billion 15 Equity verses non equity clubs Equity Owned by members non profit Non Equity also called Proprietary owned by a corporation or company 16 Event planning steps 1 Determine the purpose 2 Choose speaker entertainment and content 3 Find a meeting site 4 Finalize arrangements 17 Where is gambling legal Delaware Montana Nevada and Oregon 18 Where do cruises go Mostly to the Carribbean 19 What are professors responsibilities 3 Duties Research Teaching Service
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