MGMT 320 1st Edition Lecture 34Outline of Last Lecture I. Motivation a. Content Theoriesi. Frederick HerzbergOutline of Current Lecture I. Motivation a. Process theoriesCurrent Lecturea. Process theoriesi. Examine employee behavior in terms of job satisfaction related to perceived rewards ( or lack of) that simulate behaviorii. Refer to notes March 21iii. Equity theory (Victor Vroom)1. People will change in behavior in response to perceivedrewardsa. Possible responsesThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.b.b. Reinforcement theoriesi. Operant conditioning: people learn consequences that are related to certain behaviors. They will act in ways to control future consequencesii. Not considered motivationiii. Can change behavior, but not motivationiv. May be misinterpretedv. Behavior modification1. Identify desired behavior2. Measure existing behavior & find causal factors3. Analyze what must be changed4. Intervenea. Extinctionb. Positive reinforcement with message &/or rewardsc. Negative reinforcement with message &/or punishment i. Punish the act, not the personii. Specify the desired behavioriii. Administer in privateiv. Do not get emotional increase performancemodify comparisionsleavedecrease performancechange own rewardsmodify
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