MGMT 320 1st Edition Lecture 22 Outline of Last Lecture I. Went over the test, no new material Outline of Current Lecture I. Motivation Current Lecture1. Motivation: arousal, direction & persistence of behaviora. Intrinsic: comes from withinb. Extrinsic: comes from external factorsc. Situational: what motivates a person at one point in time may not at another2. Productivitya. Result of ability & effort3. Theoretical perspectivesa. Content theories i. Focus on needs that are internalized & these simulate behaviorii. Maslow’s hierarchy of needs1. Self actualization 2. Esteem3. Social 4. Security 5. Physiological 6. To apply Maslow’s theory to motivation, managers need to understand what level of needs subordinates are trying to satisfy, in order to offer rewards that will motivate them iii. Alderfer’s ERG theory 1. Existence needs2. Relatedness needs3. Growth needsiv. Frederick HerzbergThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.1. Saw reinforcement (KITA) as changing behavior but notmotivation 2. Hygiene factors:a. Pay b. Policiesc. Conditionsd. Supervisor style3. Hygiene factors influence job dissatisfaction4. Motivators (satisficers)a. Recognitionb. Promotionc. Achievementd. Influence job satisfactione. Can be built into the job b. Process theoriesi. Examine employee behavior in terms of job satisfaction related to perceived rewards ( or lack of) that simulate behaviorc. Reinforcement theories1. Operant conditioning: people learn consequences that are related to certain behaviors. They will act in ways to control future
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