MGMT 320 1st Edition Lecture 32 Outline of Last Lecture I. Motivationa. Theoretical perspectivesi. Content theories (brief)ii. Process theories (brief)iii. Reinforcement theories (brief) Outline of Current Lecture I. Theoretical perspectivesa. Content theories (more in depth)Current Lecture1. Theoretical perspectivesa. Content theories i. Focus on needs that are internalized & these simulate behaviorii. Simplest terms iii. Maslow’s hierarchy of needs1. Self-actualization 2. Esteem3. Social 4. Security 5. Physiological 6. To apply Maslow’s theory to motivation, managers need to understand what level of needs subordinates are trying to satisfy, in order to offer rewards that will motivate them iv. Alderfer’s ERG theory 1. Existence needsa. Physiological & security level 2. Relatedness needsa. Social & esteem that is received from peers 3. Growth needsThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.a. Esteem received from superiors & self-actualization b. managers challenge subordinates, if the subordinate rises to the occasion then the managers recognize the subordinate4. compressed the levels of needs down to three that he justifies by the types of rewards that satisfy each of his three levels v. Frederick Herzberg1. Saw reinforcement (KITA = kick in the ass) as changingbehavior but not motivation 2. With reinforcement, you may only have the behavior change when you are watching3. You may have changed a behavior other than the one you wanted to change4. Even if you succeed in changing the behavior you want5. Hygiene factors:a. Pay b. Policiesc. Conditionsd. Supervisor style6. Hygiene factors influence job dissatisfaction7. Motivators (satisficers)a. Recognitionb. Promotionc. Achievementd. Influence job satisfactione. Can be built into the job b. Process theoriesi. Examine employee behavior in terms of job satisfaction related to perceived rewards (or lack of) that simulate behaviorii. Tell us that someone has an unsatisfied need think about things (what do I want? How much effort do I need to put in?Is taking action worth it?) may or may not act on it iii. Process theories focus more on the higher level c. Reinforcement theories1. Operant conditioning: people learn consequences that are related to certain behaviors. They will act in ways to control future
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