MGMT 320 1st Edition Lecture 3Outline of Last Lecture I. Management skillsII. BASIC overview of classic management styles Outline of Current Lecture I. Classical views of managementa. Scientific management (detailed)b. Administrative management (basic overview still)Current Lecture1. Classical viewa. Scientific management i. Focuses on achieving increased overall productivity by increasing the productivity from each job ii. Focuses on specialization of laboriii. Dominate late 1800’s to early 1900’s1. External Environmental influencesa. Economici. Rapid growthii. Increasing prosperity but significant accepted class differencesiii. Shortages of manufactured goodsb. Technological i. Rapid advancements in technologyii. Engineers were hired to solve the problems that came with the technological advancements which they createdThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.c. Sociali. Acceptance of class differences d. Legal/politicali. Almost no legal protections for workers2. Frederic Taylor (late 1800’s)a. Identified Systematic Soldiering&Natural Soldiering as productivity problemsi. Soldiering: causes of lower than possible individual productivityii. Systematic Soldiering: peer pressure not to do more than you have to 1. If someone keeps surpassing the requirements then the requirements foreveryone will be raised iii. Natural Soldiering:Human tendencyto do as little as you can get away with iv. How to overcome soldiering:1. Scientifically divide work & responsibility so management plans work methods & workers are responsible for performing the work 2. Management studies each task & develops the best method for performing each task3. Time & motion studies (what’s the mostefficient way to put it together) will maximize productivity by optimizing the human-machine relationship4. Management selects appropriate workers, and trains them in the best method for performing the task5. Workers are compensated appropriatelyfor the amount of work that they do 3. Frank & Lillian Gilbreth (early 1900’s)a. Efficiency experts who conducted time & motion studies b. Used motion pictures to study the performance of tasksi. Analyze methods of workers to make more efficientc. Reduced motions of bricklayers from 18 to 5d. Developed a typewriter keyboard (not the one we use today)e. Incorporated the idea of fatigue into what they defined as the best work methodsb. Administrative managementi. Henry Feoulii. Getting more productivity from each workeriii. Added the idea of coordination how do you link the
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