MGMT 320 1st Edition Lecture 33Outline of Last Lecture I. Theoretical perspectivesa. Content theoriesb. Process theoriesOutline of Current Lecture I. Theoretical perspectivesa. Process theoriesb. Reinforcement theories Current Lecture1. Theoretical perspectivesa. Content theories i. Focus on needs that are internalized & these simulate behaviorii. Frederick Herzberg 1. Hygiene factors (basic job upkeep)a. Pay b. Policies towards workplace c. Conditionsd. Supervisor style2. Hygiene factors influence job dissatisfaction a. If hygiene factors not acceptable to a subordinate, subordinate will be dissatisfied b. You cannot motivate a dissatisfied employee c. Hygiene factor cannot motivate someone 3. Motivators (satisficers)a. Recognitionb. Job promotion c. Achievement4. Influence job satisfaction5. Can be built into the job 6. Happy workers are not more productiveThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.7. Job satisfaction is a component of personal happiness and satisfaction is a result of productivity i. No benefit from attempts to make subordinates happy ii. Current thinking: management's attempt to make workers happy can have shor t-term positive impacts on productivity. 8. Job enrichment vertical job loading a. remove some controls while retaining accountability b. increase the individuals self-accountability c. Give the individual a complete "natural unit of work" i. Bring a specialist can lead to recognition on the specialists part ii. Natural unit of work --> have someone be a specialist but have them do enough of a "whole" job to feel satisfaction when it's completed d. Introduce new and difficult tasks --> job loading e. Assign specialized tasks 9. Process a. Make sure hygiene factors are acceptable b. Turn job over to subordinate c. Make sure job is properly designed d. Challenge The subordinate e. Subordinate meets the challenge f. They feel satisfied g. Want to keep that feeling want another challenge h. Snowball
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