MGMT 320 1st Edition Lecture 31Outline of Last Lecture I. Exam 3Outline of Current Lecture I. Motivation Current Lecture1. Motivation: arousal (awareness), direction (focus) & persistence (stays with their effort through completion) of behaviora. Intrinsic: comes from withinb. Extrinsic: comes from external factorsc. Situational: what motivates a person at one point in time may not at another2. Productivitya. Result of ability & effortb. Effort isn’t enough without ability 3. Theoretical perspectivesa. Content theories i. Focus on needs that are internalized & these simulate behaviorii. Simplest terms b. Process theoriesi. Examine employee behavior in terms of job satisfaction related to perceived rewards (or lack of) that simulate behaviorii. Tell us that someone has an unsatisfied need think about things (what do I want? How much effort do I need to put in?Is taking action worth it?) may or may not act on it iii. Process theories focus more on the higher level c. Reinforcement theoriesThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.1. Operant conditioning: people learn consequences that are related to certain behaviors. They will act in ways to control future consequences2. Reinforcement does not change motivation, it changes
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