Quality By DesignDefinition of:PowerPoint PresentationSlide 4The Easy Definition!!!Other Terms for Quality by DesignPeople to Include on Your Quality by Design TeamThis Front End Planning Leads toProduct Development Flow DiagramSlide 10Benefits of Quality by DesignSlide 12Traditional Communication Flow ModelQuality by Design Communication ModelImplementationWhy ImplementSlide 17Slide 18Slide 19Key ConceptsPreparation for ImplementationPreparation (continued)Slide 23Slide 24Slide 25Slide 26Slide 27Slide 28Slide 29Slide 30Slide 31Slide 32Slide 33The ToolsHistory of the ToolsOverviewWho Uses the ToolsOrganizational ToolsProduct Development ToolsProduction ToolsStatistical ToolsOther ConsiderationsMisconceptions of Quality by DesignPitfalls to AvoidReferencesQuality By DesignQuality By DesignBy: Ruth Burgess, Ann LeDuc& Paula ZieglerDefinition of:Definition of:Quality by Design is the practice of using a multidisciplinary team to conduct conceptual thinking, product design, and production planning all at one time.A Systematic approach to integrated product development that emphasizesresponse to customer expectationsand embodiesteam values of cooperation, trust and sharingin such a manner thatdecision making proceeds with large intervals of parallel working by all life-cycle perspectives,synchronized by comparatively brief exchanges to produce consensus. -- Joe CleetusA More General DefinitionThe Easy Definition!!!The Easy Definition!!!With a team to simultaneously design and develop products that haveEase ofProducibilityCustomerSatisfactionOther Terms for Quality by Other Terms for Quality by DesignDesignConcurrent EngineeringSimultaneous EngineeringParallel EngineeringPeople to Include on Your People to Include on Your Quality by Design TeamQuality by Design TeamSpecialist From BusinessEngineeringProduction The Customer Baseand at appropriate timesSuppliers of Equipment, Purchased Parts and ServicesThis Front End This Front End Planning Leads toPlanning Leads toPerformance (quality & time to market)Cost(eliminates design changes late in project)Communication(more apt to stay flexible & eliminates the “over the wall” mentalityProduct Development Flow DiagramProduct Development Flow DiagramAnother View of a Quality Planning ProcessAnother View of a Quality Planning ProcessBenefits of Quality by Design Benefits of Quality by Design Significant decrease in time to marketFaster product developmentBetter qualityLess work in progressFewer engineering change ordersIncreased productivityReduced labor costs Increased profits for the companyTeamsMust have a variety of backgrounds and expertise.Must communicate!!Must think outside the box-stay flexible!!Quality by DesignTraditional Communication Flow ModelTraditional Communication Flow ModelQuality by Design Communication ModelQuality by Design Communication ModelImplementationImplementationWhy ImplementWhy ImplementBudgets are more critical today than in past1970’s–Fewer brands to choose from–Price = Cost + profit amountToday–Design changes in product development creates higher costs.Why ImplementWhy Implement–Control cost by designing at the start of a project–Increased time in the design stage•Changes in design stage cost 10 times more than in testing stage•Spending 10 times more creates the need for development software EX: CAD/CAMWhy ImplementWhy ImplementMore time designing results in a more complete final productLess ReworkLess waste of MaterialsWhy ImplementWhy ImplementFewer Design Changes + Shorter Lead Times = Quicker Response to Customer’s NeedsLower Rejects and Scraps = Increased ProfitsCustomer Returns decreaseProfit Margins increaseKey ConceptsKey ConceptsLook at the whole product life cycleAgree that organization has internal and external customers and suppliersCommitment to quality for the entire process of making the productPreparation for ImplementationPreparation for ImplementationPrinciples - –Statement of principles that the company operates onAssessment - –How the company currently operates and the changes that will be madeWork Process - –Define procedures for the new processPreparationPreparation (continued) (continued)Internal Organizational Changes -–Define how reporting and management will changeSupply Chain - –Define how the supply chain will participate in development of the projectPeople Systems - –Define reward systems, goals and objectivesTechnology - –What new technology needs to be in place to complete the projectImplementationImplementationStart–A Meeting with everyone involved.–Communication between everyone involved.–Some companies start with a “Pilot”.ImplementationImplementationBenefits of Meetings–Project members meet face to face and develop personal relationships with internal and external customers and suppliers.–Everyone understands goals.–Clear up misconceptions–Answer questionsImplementationImplementationMeetings–Regular meeting should be set for reviewing the project–Exchange ideas and resolve complaints–Time between meeting should be long enough for questions to arise and short enough to make design decisionsImplementationImplementationDedicated Project Teams–Have a sense of togetherness–Communication is established–Each member knows the capabilities of team membersImplementationImplementationFlaws of Dedicated Project Teams–Sense of stability and settling occurs–Tend not to look for better ways to solve problems and rely on past practicesImplementationImplementationCo-Location–Placing team members in same location–Team stimulated to continuously find solutions to problems with the project–Increased communication and continuous improvementsImplementationImplementationDisadvantages of Co-Location–Cost of moving and providing for project team members–Team members lose communication with the department they came from–Product in that department may sufferImplementationImplementationComputer Networks–Allow team members to communicate with the department they came from–Communication with resources and applicationsImplementationImplementationAdvantages of Computer Networks–Eliminates cost of Co-Location–Communication between team members and outside consultants–Records progress for managers and accounting departmentImplementationImplementationCost Increases–Time and
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