EIU TEC 5133 - Education and training - D2785596

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EIU TEC 5133 - Education and training

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Education and trainingEducation and TrainingCondt…Overview of Education, Training, and LearningCorporate training in the united statesTraining status by job categorySlide 7Sources of TrainingSlide 9Communication problemAttitudes Toward TRAINING IN United States and Other CountriesRationale for trainingCross CULTURETraining needs AssessmentPROVIDE TRAININGEvaluating trainingActivityManagers as Trainers and traineesPrinciples of learningFour-step teaching methodManagers as traineesSlide 22Work force literacyImpact of illiteracy on industryWhat industries can do ?Improving learningDoes training fail at any moment…?yes training fail at some timeQuality training curriculumQuality planning trainingQuality planning training condt…Quality control trainingOrientation trainingQuality improvement trainingCustomer trainingEthics trainingEthics training condt…Slide 38Orientation training condt…Making e-learning workSlide 41Slide 42EDUCATION AND TRAININGBy Sri Kalynan ManamLakshmi Neelesh NimmagaddaEDUCATION AND TRAININGMAJOR TOPICSOverview of Education, Training, and LearningRationale for TrainingTraining Needs AssessmentProviding TrainingEvaluating TrainingManagers as Trainers and TraineesWorkforce LiteracyCONDT…Improving LearningWhy Training Sometimes FailsQuality Training CurriculumOrientation TrainingCustomer TrainingEthics TrainingMaking E-Learning WorkOVERVIEW OF EDUCATION, TRAINING, AND LEARNINGRelation between Education, Training, and Learning????Training?Education?Same or different?CORPORATE TRAINING IN THE UNITED STATESDo you think United States spending more money on training?Spending wisely or notTRAINING STATUS BY JOB CATEGORY Managers customer service Reps Production personnel supervisorsSales RepsAmong these categories who should get more training ?CONDT…Concentrating on Quality or not Quality or just sell harder?SOURCES OF TRAININGCombination TrainingExternal TrainingIn- house TrainingCONDT…Instructional methodsTypes of Training by industry Communication customer relationsTechnical skills ……………….COMMUNICATION PROBLEMhttp://www.youtube.com/watch?v=kLm8d05D0zI&feature=relatedATTITUDES TOWARD TRAINING IN UNITED STATES AND OTHER COUNTRIESRATIONALE FOR TRAININGThe rationale for training can be found in the following factors:Quality of the existing labor poolGlobal competitionRapid and continual changeTechnology transfer problemsChanging demographicsCROSS CULTURE http://www.youtube.com/watch?v=4qkQbR3dHEU&NR=1TRAINING NEEDS ASSESSMENTIdentifying Training Needs Converting Training Needs to Training ObjectivesPROVIDE TRAINING Internal approaches External approachesEvaluating approachesPartnership approachesEVALUATING TRAININGEvaluating training begins with a clear statement of purpose. With a statement of purpose drafted, the next step is to ask the following questions:Was the training valid?Did the employees learn?Has the training made a difference?ACTIVITYMANAGERS AS TRAINERS AND TRAINEESKnowledgeWillingness to teachPositive helpfulCooperative attitudeLeadership abilitiesProfessional attitude and approachExemplary behavior that sets positive examplePRINCIPLES OF LEARNINGPeoples learns best when they ready to learnPeople learn more easily when what they are learning can be related to some thing they already knowPeople learns best in step by step mannerPeople learning by doingThe more often people use what they are learning, the better they will remember and understand it.Success in learning tends to stimulate additional learning People need immediate and continual feedback to know if they have learnedFOUR-STEP TEACHING METHODPreparationPresentationApplicationEvaluationMANAGERS AS TRAINEESQuality basicsStrategic quality managementQuality planningQuality improvementQuality controlCONDT…Managers prefers training sessions that enroll only managersManagers are uncomfortable bring trained by subordinatesManagers prefer to be trained by well-known outsidersManagers enjoy learning of the experiences of other managers from well-managed companiesManagers prefer off-site trainingManagers enjoy visiting companies that have reputations for excellenceWORK FORCE LITERACYBasic skill requirements are being increased by technological advances and the need to compete in international market placeBroader definition of literacy go beyond just reading and writing to include speaking listening and mathematicsOld views of what constitutes literacy no longer applyIMPACT OF ILLITERACY ON INDUSTRYDifficult in filling high skill jobsLower levels of productivity and as a result a lower level of competitivenessHigher level wasteHigher potential for damage to sophisticated technological systemsGreater number of dissatisfied employees in workplaceWHAT INDUSTRIES CAN DO ?IMPROVING LEARNINGLearn to make a schedule and stick to itHave a special place to studyListen and take notesRead assertivelyStudy regularly instead of crammingDOES TRAINING FAIL AT ANY MOMENT…?If so what is the reason…YES TRAINING FAIL AT SOME TIME Lack of participation in planning by managementTo narrow in scopeQUALITY TRAINING CURRICULUMQuality planning trainingQuality control trainingQuality improvement trainingQUALITY PLANNING TRAININGStrategic management for qualityQuality policies and their deploymentStrategic quality and their deploymentThe Juran TriologyBig Q little QTriple role conceptQuality planning road mapInternal external customersHow to identify customersPlanning micro processPlanning macro processQUALITY PLANNING TRAINING CONDT…Product designPlanning for process controlTransfer to operationsSantayana reviewPlanning toolsQUALITY CONTROL TRAININGStrategic management for qualityThe feedback loop in quality controlControllabilityPlanning for controlControl subjectsResponsibilities for controlHow to evaluate performanceInterpretation of statistical and economic data for significanceDecision makingCorrective actionQuality assurance auditsControl toolsORIENTATION TRAININGInsufficient informationToo much informationConflicting informationQUALITY IMPROVEMENT TRAININGStrategic management for qualityThe

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