Team Building and TeamworkSub topicsSlide 3What stands for TEAMWORK?Rationale for TeamsLearning to Work TogetherTeam Excellence and PerformanceBuilding Teams and Making Them WorkFour-Step Approach to Team BuildingActivityCharacter Traits and TeamworkTeams are coached-not bossedHandling Conflicts in TeamsStructural Inhibitors to TeamworkStructural Inhibitors to Teamwork (cont.)Structural Inhibitors to TeamworkRewarding Team and Individual PerformanceIndividual and Team Compensation SystemNonmonetary RewardsRecognizing Teamwork & Team PlayersLeading Multicultural TeamsStrategies for Multicultural TeamsByPramod ThapaThomas RauschJayakrishna BobbaTeam Building and TeamworkOverview of Team Building and TeamworkBuilding Teams and Making Them WorkFour-Step Approach to Team BuildingCharacter Traits and TeamworkTeams Are Not Bossed—They are CoachedHandling Conflict in TeamsStructural Inhibitors of TeamworkRewarding Team and Individual PerformanceRecognizing Teamwork and Team PlayersLeading Multicultural TeamsSub topicsOverview of Team Building and Teamwork1. What is a Team2. Rationale for Teams3. Learning to Work Together4. Team Excellence and PerformanceT- TalentE- EnthusiasmA- AccountabilityM- ManagementW- Work-ableO- OpennessR- RespectK- KeennessWhat stands for TEAMWORK?Satisfy the human social needTwo or more are better than onePerforms better performanceMultiplies the potential of individual membersRationale for TeamsPersonal identity of team membersRelationship among team membersIdentity within the organizationLearning to Work TogetherMutual SupportChallengeSingleness of purposeTrustParticipationTeam Excellence and PerformanceMakeup and size of TeamsChoosing Team membersResponsibilities of Team LeadersOther Team membersCreating a Team’s CharterDeveloping Collegial RelationshipsPromoting Diversity in TeamsBuilding Teams and Making Them WorkAssessPlanExecuteEvaluateFour-Step Approach to Team BuildingKeypunch Game- a Team WorkActivityWhat are the factors that affect both the groups?HonestySelflessnessDependabilityEnthusiasmResponsibilityCooperativenessInitiativePatienceResourcefulnessPunctualityTolerancePerseveranceCharacter Traits and TeamworkClearly defined charterTeam development and team buildingMentoringTeams are coached-not bossedWhat should be the resolution strategies?Plan and work to establish cultureClear idea about decisions of a team or individualEncourage healthy, productive, competitionGood leadershipDirect Approach, Bargaining, Enforcement, Retreat, and De-emphasisHandling Conflicts in TeamsStructural Inhibitors to TeamworkForce-Field AnalysisStructural Inhibitors to Teamwork (cont.)Unit Structure◦Product and process orientation is better. Accountability◦Change accountability to customers, not managersUnit Goals◦Goals must be team goalsResponsibility◦Employees held responsible to team successStructural Inhibitors to TeamworkCompensation and Recognition◦Give credit and benefits to teamPlanning and Control◦Teams and managers work togetherRewarding Team and Individual PerformanceReward both the individual and teamTotal Compensation◦Reward at three levelsBase individual compensationIndividual incentive compensationTeam-based incentive compensationIndividual and Team Compensation SystemDecide what performance to measure◦Growth of marketing business Determine how to measure performance◦Number of new clientsIndentify rewards to be offered◦Monetary per new clientIntegrate related process◦Be sure reward system fits with existing systemNonmonetary RewardsIntrinsic & Extrinsic motivationExtrinsic motivation: money, vacation time, movie ticketsIntrinsic motivation: Helping each other, learning new skills.To identify intrinsic motivators: ASK!◦Different for each employee◦Build rapportRecognizing Teamwork & Team PlayersIncentives must be sought after by individual and team.MBTI “typing.”◦Thinkers v. Feelers.All employees want recognition after a job well done.Leading Multicultural TeamsCulture related challenges:◦Communication◦Attitudes◦Authority◦Decision makingStrategies for Multicultural TeamsAdaptation◦Accommodating cultural differences◦Record problems/develop solutionsStructural intervention◦Moving team membersManagerial guidance ◦Manager sets ground rules for interactionExit◦Unhappy team members allow to leave◦Last
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