COMM 1113 1nd Edition Lecture 1 Outline of Current Lecture I. Chapter One of Communication MattersA. Defining Communication and Its ProcessesB. Five Types of CommunicationC. Why People CommunicateD. Communication ModelsE. Types of Noise Current LectureI. Chapter One of Communication MattersA. Defining Communication and Its Processes1. The process by which humans use signs, symbols, and behaviors to exchange information and create meaning2. The communication process begins with a source, who encodes a message and sends the information through a channel3. After crossing a given channel, a receiver obtains the message and decodes it4. Source: individual who has a thought that he or she wishes to communicate5. Encode: to put an idea into the form of a language or gesture that others can understand6. Message: consists of several verbal and/or nonverbal elements of communication to which people give meaning7. Channel: a pathway for conveying messages8. Receiver: person who will decode the message9. Decode: interpreting a message10. Noise: anything that interferes with a receiver’s ability to attend to a messageB. Five Types of Communication1. Intrapersonal Communication: the communication one has with himself in a dialogue format, not including general cognition2. Interpersonal Communication: occurs between two people in the context of their ongoing relationship; the most common form of communication in which people partakeThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.3. Small Group Communication: involves groups of 3 to 20 people4. Organizational (or public) Communication: occurs when one speaks or writes to a larger audience that a small group5. Mass Communication: communication transmitted through mass media, including newspaper, television, the Internet, and radio; best channel for distributing news but lacks personal connectionC. Why People Communicate1. In general, to fulfill various needs2. Physical Needs: social interaction encourages mental and physical health among human beings3. Relational Needs: the essential elements people look for in their relationships with other individuals4. Identity Needs: the ways people communicate with one another help to shape the way in which one views himself through constant and subconscious comparison of the traits of others5. Spiritual Needs: includes the principles someone values in life, encompasses one’s sense of morality, and develops beliefs about the purpose of living through means of religion and philosophy6. Instrumental Needs: humans communicate to meet their practical, everyday needs, including scheduling appointments or getting a job; this is the most common form of daily communicationD. Communication Models1. Model: a lens used to examine real life2. Action Model: a one way process, in which the source encodes a messagethat then travels along a channel to a receiver, who decodes the message’s meaning; noise interferes with this process3. Interaction Model: a two way process that continues after the action model ends1. Includes the same elements as the action model, such as source, message, channel, receiver, noise, encoding, and decoding, but differs slightly2. Adds the elements of feedback and context to an interactiona. Feedback: various verbal and/or nonverbal responses to a messageb. Context: the environment surrounding a situationi. Physical Context: reflects where one is when physically interacting with othersii. Psychological Context: includes factors that influence an individuals state of mind4. Transaction Model: does not distinguish between a source and receiver1. Maintains the idea that both people in a conversation are simultaneously sources and receivers as the communication occurs in both directions at the same time2. Each person must adapt behavior to one another to sustain the conversation3. Best reflects the complex nature of communicationE. Types of Noise (distractions)1. Physical Noise: related to external environment2. Psychological Noise: related to the mind3. Physiological Noise: related to the