IUB SPH-R 311 - Planning Processes (5 pages)

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SPH R 311 1nd Edition Lecture 4 5 Outline of Last Lecture I Leadership Theories A Trait Theories B Attribution Theories C Behavioral Theories II Leadership Styles A Autocratic B Democratic C Laissez faire III Service Sectors A Public B Non profit C Commercial Outline of Current Lecture I Planning Processes and Techniques A Why and How Managers Plan B Types of Plans Used by Managers C Planning Tools and Techniques D Implementing Plans to Achieve Results Current Lecture I Planning Processes and Techniques A Why and how managers plan Planning the process of setting objectives and determining how to accomplish them Decides exactly what you want to accomplish and how best to o about it Objectives specific results that one wishes to achieve Stretch goals performance targets that w have to work extra hard and stretch to reach Plan statement of intended means for accomplishing objectives Five basic steps in the planning process 1 Define your objective 2 Determine where you stand vis vis objectives 3 Develop premises regarding future conditions 4 Analyze alternatives and make a plan 5 Implement the plan and evaluate results Good planning improves focus and flexibility serves customers well and is willing to change and adapt Planning improves coordination facilitates control Without planning control lacks objectives and standards for measuring how well things are going Without control planning lacks the follow through needed to ensure that things work out as planned B Types of plans used by managers Long term plans look three or more into the future Short term plans cover one year or less Top management still responsible for setting longer term plans and directions for the organization as a whole Strategic plan identifies long term directions for the organization Vision clarifies the purpose of the organization and expresses what it hopes to be in the future o Involves determining the goals and objectives that will be pursued in order to accomplish that vision Tactical plan