SPH-R 311 1nd Edition Lecture 14Outline of Last Lecture I. Different Skills Managers Possess II. Competencies III. Trust IV. Delegation V. Myths of Delegation Outline of Current Lecture I. Work Life BalanceII. Time Management III. Stress Management IV. Job Burnout Current LectureI. Work Life Balance- If an organization creates a positive work-life balance culture, they willexperienceo More engaged and productive employeeso Less sick and leave and lower employee turnover- Find balance between work and leisure- Need both work and leisure in life to be the happiest - Make sure one is getting enough sleep - Amount of hours worked by different placeso South Korea—2,423o US—1,978o Australia, Canada, Japan and Mexico—about same as USo Britain—200 hours lesso Germany—500 hours lessII. Time Management - Test of necessity - Test of appropriateness - Test of efficiency- What is your optimal hour? o Know when you personally can produce the best results o Know when you are most productive and can function the besto Tackle the most demanding and dreaded assignments during your optimal hourIII. Stress Management - Stress is a big part of the US workplace - 25% of an organizations employees suffered from stress related disorders (missing sixteen days of work a year)- Stress is any strain on the body or mind- External stress: life events and outside stressors like a job- Internal stress: how we process those external triggers - External stress can be eliminated by choice o Quitting your jobo But accept that you cannot change some things - Indicators of stress areo Aggression o Hostilityo Headacheso Sleep disorderso Poor judgment o Nervousness o Mood swings o High blood pressureo Fatigueo Ulcerso Memory losso DepressionIV. Job Burnout - Everyone experiences burnout at some point - Burnout—a form of excessive stress or our reaction to ongoing stress - Study found that 1/3 of all US employees are chronically overworked - Signs of job burnout o Chronic fatigueo Feeling overwhelmedo Frequent headacheso Weight loss or gain o Shortness of breatho Feelings of helplessness o Anxiety or panic attackso Declining productivity - Causes of job burnouto Feeling unable to meet job expectationso Feeling true abilities are underutilized o Poor relationships with supervisor and coworkerso Unappreciated for good work o Lack of timely feedback from supervisor o Feeling left out of things o Inability to balance personal and professional