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WVU COMM 306 - Approaches to Management: Part 2

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COMM 306 1nd Edition Lecture 4 Outline of Last Lecture I. Classical TheoryII. Scientific ManagementIII. Fayol’s Administrative TheoryOutline of Current Lecture II. Fayol’s PrinciplesIII. Weber’s Theory IV. Types of AuthorityV. Tenants of BureaucracyCurrent LectureFayol’s Principles:1) Structure: favorable to tall organizations- scalar chain: strict vertical hierarchy and communication- gang plank: horizontal link between employees- unity of command: orders received from one supervisor - unity of direction: similar activities and same manager - order: each employee has specified role- span of control: number of people managers oversee2) Power: top-down leadership- centralization: decisions made at top of hierarchy- authority and responsibility: power based on position- discipline: employees obedient and listen to manager3) Reward: - remuneration of personnel: employees paid fairly- equity: employees treated with justice and fairness- tenure stability: guarantee sufficient time to be productive - too much stability can be counter productiveThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.4) Attitudes: - subordination of individual interests: organizational goals come first- initiative: managers instill desire/motivation in employees- esprit de corps: no dissention, workers get along, pride in job- “spirit of the core”Weber’s Theory of Bureaucracy: ideal/pure organizational form- effective organization functions with rules and rationalityTypes of Authority:1) Traditional: customs and legitimate position- okay for accounting and law but no so much for technology and cars 2) Charismatic: characteristics of personnel- makes impact on people (positive or negative)3) Rational-Legal: application of rules and laws- merit: authority given to people who do good workTenants of Bureaucracy:1) Rules: plans to cover all possible contingencies2) Specified Sphere of Competence: expectation of good work and leewayto do job 3) Hierarchy: strict chain of command with directive communication4) Specialized Training: competent employees achieve status5) No Ownership of Technology: no nonhuman form product possessed by workers 6) Everything Documented: all occurrences written down 7) Maintenance of Ideal: ensure proper


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