WVU COMM 306 - Exam 1 Study Guide (7 pages)

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COMM 306 1nd Edition Exam 1 Study Guide Lectures 1 12 Lecture 1 August 21 What are the characteristics of organizations Collection of individuals shared goals role specialization collaboration communication and boundaries What are the 5 ways organizational communication can be viewed as Process people meaning messages and purpose What is the definition of organizational communication Process of creating exchanging interpreting and storing messages within a system of human interrelationships What are the 3 types of organizational communication Business managerial and corporate What aspects contribute to the structure of organizations Hierarchy differentiation specialization formalization and time orientation What aspects contribute to the culture of organizations Artifacts values and assumptions Lecture 2 August 26 What are the aspects of researching organizational communication Hierarchy decision making relationships leadership communication What is the Peter Principle Believe people are limited by own incompetence What is the definition of a trait Consistency in behavior making actions predictable What are the 3 major perspectives of organizational communication Post positivist interpretive and critical What is the definition of communication competence Try to determine how to act in a situation from own skill set Lecture 3 August 28 What was the initial approach to management Agrarian when authority has control over duties What is the definition of a theory Systematically related ideas used to describe predict explain or control a phenomenon What impact did the Industrial Revolution have on management Shift in economy from agrarian to industrial following footsteps of the military church What is the definition of a metaphor Literary device used to compare two things What is the basis of Classical Theory Metaphor of a machine based in a hierarchy that sees workers as part of whole What is the basis of Scientific Management Mainly concerned with profit for